Hydrogen Systems Field Service Engineer

PLUG POWER INC; California (MO); Hybrid; USD 38,000 - 55,000; Full time

Benefits offered by this job

Health insurance

401(k) match

Bonus eligibility

Paid time off

Holidays

Tuition reimbursement

Fertility benefits

Employee referral program

Job summary

Plug Power Inc. is seeking a Service Specialist, H2 to perform after-market service and support for GenFuel hydrogen infrastructure at customer sites. You will diagnose, repair, and maintain H2 systems, train field technicians, and act as a Plug Power ambassador in the field.

The role emphasizes safety, communication with customers, and the ability to handle high-pressure hydrogen systems, with travel up to 100% as required.

Qualifications

• Associates degree or vocational degree in engineering, electronics, pressurized systems or other applicable field of study.
• Will consider high school diploma and 3+ years of experience in lieu of above degree requirement.
• Ability to travel as needed to carry out duties of the position – up to 100%.

Responsibilities

• Perform detailed surveys of the Hydrogen infrastructure at customer sites.
• Maintenance and service of H2 systems at customer sites.
• Perform remote diagnostics, troubleshooting, and evaluations to provide direction to customer service support personnel.
• Training and supervising other personnel on troubleshooting, maintenance, and service of Hydrogen infrastructure.
• Provide customer training on their H2 systems.
• Troubleshooting and maintenance of high-pressure hydrogen storage, delivery and fueling systems.

Skills

Electrical troubleshooting

Mechanical troubleshooting

Leadership

Customer service

Communication

Microsoft Office

Education

Associate degree or vocational degree in engineering/electronics

High school diploma + 3+ years experience

Job description

Plug Power Inc. is seeking a Service Specialist, H2 to perform after-market service and support for GenFuel hydrogen infrastructure at customer sites. You will diagnose, repair, and maintain H2 systems, train field technicians, and act as a Plug Power ambassador in the field.

The role emphasizes safety, communication with customers, and the ability to handle high-pressure hydrogen systems, with travel up to 100% as required.