Hydrogen Fuel Cell Field Service Technician

Plug Power; Ontario (CA); On-site; USD 44,000 - 46,000; Full time

Job summary

Plug Power is seeking a Field Service Technician I to maintain and service fuel cells in customer sites. You will diagnose, troubleshoot, perform field upgrades, and coordinate parts and tools to keep the fleet running.

This role requires strong technical skills, effective communication with customers, and the ability to work independently while adhering to safety and quality standards. Travel to customer sites will be required as needed.

Qualifications

• Minimum high school diploma or equivalent with technical electrical coursework.
• Three or more years of direct experience in mechanical and electrical troubleshooting.
• Formal training and education may be considered in lieu of direct experience.

Responsibilities

• Maintenance and service of fuel cells at customer sites.
• Diagnostics, troubleshooting, and evaluations to maintain the fleet at a specific location.
• Specialized service procedures including field retrofits and software/hardware upgrades.
• Provide emergency support to customers as required.

Skills

Diagnostics

Troubleshooting

Electrical troubleshooting

Communication

Education

High school diploma with electrical coursework

Formal training (considered)

Tools

Multimeter

Fuel cell tools

Job description

Plug Power is seeking a Field Service Technician I to maintain and service fuel cells in customer sites. You will diagnose, troubleshoot, perform field upgrades, and coordinate parts and tools to keep the fleet running.

This role requires strong technical skills, effective communication with customers, and the ability to work independently while adhering to safety and quality standards. Travel to customer sites will be required as needed.