Hydraulic Field Support & Training Specialist

Force America; Savage (MN); On-site; USD 60,000 - 80,000; Full time

Job summary

FORCE America in Savage, Minnesota is seeking a Field Service Support Specialist. This role focuses on customer-facing technical support for hydraulic products and requires hands-on field work and training with customers.

Responsibilities include building customer relationships, delivering training, developing materials, and assisting with in-field resolutions and installations. Travel to locations and demonstrations may be required.

Qualifications

• High School Diploma or GED required.
• Associates Degree in Fluid Power, Mechatronics, Mechanic or equivalent highly preferred.
• Strong mechanical ability to teach and coach others.
• Strong communication skills (oral, written, and presentation).
• Work experience in fluid power is highly preferred.

Responsibilities

• Builds relationships with customers to provide technical support.
• Facilitates hands-on product training for customers.
• Develops training materials on product function, maintenance, and repair.
• Assists with technical needs development and field modifications.
• Travels to customers to support needs and installations.
• Assists in trade shows, customer visits, and product demonstrations.

Skills

Mechanical ability

Communication skills

Customer-facing

Education

High School Diploma or GED

Associates Degree in Fluid Power/Mechatronics/Mechanic

Job description

FORCE America in Savage, Minnesota is seeking a Field Service Support Specialist. This role focuses on customer-facing technical support for hydraulic products and requires hands-on field work and training with customers.

Responsibilities include building customer relationships, delivering training, developing materials, and assisting with in-field resolutions and installations. Travel to locations and demonstrations may be required.