Hydraulic Field Service Tech - Travel & Hands-On

Bosch Group; Bethlehem (Northampton County); Presencial; USD 60.000 - 90.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

401(k) plan

Paid time off

Parental leave

Life and disability protection

Descripción de la vacante

Bosch Rexroth in Bethlehem, USA seeks a skilled Field Service Technician to support installation, commissioning, troubleshooting, and repair of hydraulic and electro-hydraulic systems at customer sites. This hands-on, customer-facing role requires strong technical aptitude and willingness to travel frequently.

You will diagnose and repair hydraulic components, develop expertise in hydraulic machinery, and collaborate with internal teams to ensure top-quality service and customer satisfaction.

Formación

• Associate’s degree in Electronics, Mechatronics, Industrial Automation, or a related technical field from an accredited program OR High School diploma (or equivalent) with a minimum of 2 years of experience in a hydraulic/electronic service shop or field service environment.
• Experience supporting internal and external customers by addressing technical questions, concerns, and service issues.
• Willingness and ability to travel domestically and internationally approximately 50–60% of the year, often with minimal advance notice.
• Strong interest in learning and applying fluid power technologies, including pumps, motors, proportional and servo valves, and logic valves.
• Willingness to learn and work with industrial hydraulic electronic controllers (e.g., HNC, HPC, HACD).
• Working knowledge of computers and Microsoft Office applications; ability to install and utilize controller‑specific software as required.
• Excellent verbal communication, organizational, and documentation skills.
• Ability to work collaboratively under the guidance of senior Field Service Technicians.
• Flexibility to work overtime as needed to meet customer and project requirements.

Responsabilidades

• Provide on-site support at customer locations to diagnose, repair, and commission hydraulic and electro-hydraulic components and systems.
• Troubleshoot customer machinery and system performance issues, identifying root causes and implementing effective solutions.
• Develop specialized knowledge of industrial hydraulic and electro-hydraulic machinery and apply this expertise to meet customer requirements.
• Utilize computerized hydraulic diagnostic tools to verify system functionality and control performance.
• Support system testing, commissioning, and validation both in-house and at customer sites.
• Proactively address and resolve complex customer issues and service-related concerns.
• Identify and communicate potential service opportunities or new business needs observed at customer sites.
• Collaborate with Field Service, Inside Service, and other internal teams to ensure effective communication and coordinated customer support.
• Provide labor support to the Bethlehem service shop during peak demand periods, as needed.
• Prepare detailed field service reports, including work performed, materials used, labor hours, and expenses.
• Support other technicians remotely or on-site to ensure timely issue resolution and knowledge sharing.

Conocimientos

Customer service

Troubleshooting

Communication

Teamwork

Microsoft Office

Educación

Associate degree in Electronics/Mechatronics or equivalent

High School diploma with 2 years experience

Herramientas

Controller software (HNC/HPC/HACD)

Descripción del empleo

Bosch Rexroth in Bethlehem, USA seeks a skilled Field Service Technician to support installation, commissioning, troubleshooting, and repair of hydraulic and electro-hydraulic systems at customer sites. This hands-on, customer-facing role requires strong technical aptitude and willingness to travel frequently.

You will diagnose and repair hydraulic components, develop expertise in hydraulic machinery, and collaborate with internal teams to ensure top-quality service and customer satisfaction.