Service Engineer Intern

Robert Bosch Group; Lincolnshire (IL); On-site; USD 25,000 - 39,000; Part time

Job summary

Bosch Rexroth internship program develops future engineering resources for our organization in hydraulic drive and control systems. It supports Service, Quality and Sales Engineering groups and aims to prepare interns to enter entry-level engineering roles after graduation.

Interns will engage in problem-solving activities, analyze customer claims, and contribute to continuous improvement projects. Proficiency with Excel and Power BI is beneficial, with potential future opportunities within

Qualifications

• Advanced Excel skills are required.
• Coursework/experience in statistical analysis and lean tools is required.
• Good written and verbal communication and interpersonal skills are required.

Responsibilities

• Support Service Engineers in problem solving and 8D process steps.
• Create/modify dashboards to track service metrics (Power BI possible).
• Track evaluation status of customer claims.
• Assist in continuous improvement projects.
• Provide day-to-day support including reviewing returned materials and root-cause analysis.
• Assemble/disassemble components for failure analysis.
• Read/analyze hydraulic prints.
• Use Six Sigma/Lean tools to analyze and solve problems.

Skills

Advanced Excel

Statistical analysis/Lean tools

Written and verbal communication

Independence and teamwork

Tools

Power BI

Minitab

Job description

Bosch Rexrothis one of the world’s leading providers of Drive and Control Technologies. Regardless of the motion task that customers face anywhere in the world, they will always find a Bosch Rexroth team with local experience and the appropriate know-how from more than 30 industries and all drive and control technologies. Our associates take on their customers’ challenges with passion and persistence until the right solution is found. This is what makes Bosch Rexroth a strong, reliable partner for Mobile Applications, Machinery Applications and Engineering and Factory Automation. As the Drive & Control Company, we develop, produce, and distribute our components and system solutions in over 80 countries.

Bosch Rexroth, dba HydraForce, Inc.offers one of the most comprehensive lines of high-quality hydraulic cartridge valves for the mobile and industrial equipment markets. We design and manufacture high performance valves that meet virtually any need encountered in machine design. Our cartridge valves are designed to fit a wide range of industry-common valve cavities. Ouremployees enjoy a fast-paced and challenging work environment that provides them with daily opportunities to Power Forward their careers. For almost 35 years, Bosch Rexroth, dba HydraForce, Inc. has been producing the most innovative elector-hydraulic control solutions for the mobile machinery and industrial equipment markets.

Job Description

The goal of HydraForce’s internship program is to develop future engineering resources for our organization while providing support to our Service, Quality and Sales Engineering groups. We structure the engineering internship to allow candidates the opportunity to develop knowledge and skill-sets unique to our industry. Although there is no guarantee of employment, it is our goal to have our interns fully capable of stepping into an entry-level engineering position upon graduation.

• Support the Service Engineers by actively participating in Problem Solving activities, assuring the achievement of the different steps of an 8D process
• Create and modify existing systems that track our metrics, including the improvements in the current dashboard/scorecard used by the service department possibly using analytical tools like Power BI for example
• Support the Service Engineers to track the evaluation status of the customer claims
• Assist in continuous improvement projects
• Day to day support activities but not limited to reviewing returned materials and verification of customer complaints through root cause analysis and perform of hydraulic testing for failure analysis
• Assemble/disassemble hydraulic valves and manifolds for failure analysis
• Read/analyze hydraulic prints
• Use tools and techniques from Six Sigma, Lean, to analyze and solve problems

Qualifications

• Advanced Excel skills- Required
• Power BI knowledge will be a plus
• MiniTab is a plus
• Coursework and/or experience in statistical analysis, lean tools- Required
• Good written and verbal communication and interpersonal skills
• Able to work independently as well as in a team environment

Additional Information

Indefinite U.S. work authorized individuals only. Future sponsorship for work authorization unavailable.

The US base hourly range for this position will be in between $18- $28 depending on the credits accumulated for the undergraduate students. Your Recruiter can share more details about the specific hourly range during the interview process.

*Bosch adheres to Federal, State, and Local laws regarding drug-testing. Employment is contingent upon the successful completion of a drug screen and background check. Candidates who have been offered the position must pass both screenings before their start date.