Hybrid Workplace Operations Analyst (M365 & Collaboration)

Apex Systems; Minnesota; Hybrid; USD 69,000 - 83,000; Full time

Job summary

Everforth Apex is seeking a Workplace Operations Analyst in Saint Paul, MN to support Microsoft 365, email, and collaboration platforms across on‑premises, SaaS, and cloud environments. The role involves incident resolution and automation of support processes.

You will work in a hybrid setup (3 days on-site) with IT leadership and external vendors, focusing on enhancing productivity tools like Exchange, SharePoint, Teams, and OneDrive.

Qualifications

• Knowledge of current workplace, collaboration and infrastructure technologies.
• Experience supporting Microsoft 365 email, productivity, and collaboration solutions.
• Strong planning, prioritization, analytical and problem-solving skills.

Responsibilities

• Respond to and resolve escalated incidents and problems related to email, productivity and collaboration solutions.
• Identify, develop and implement automation and process improvements for workplace solutions.
• Collaborate with IT leadership, technical teams, business partners and external vendors.

Skills

Microsoft 365

Exchange

SharePoint

OneDrive

Teams

Intune

Azure

Automation

Tools

ServiceNow

Zoom

Proofpoint

Global Relay Archive

HCL Notes/Domino

Adobe Creative Cloud

Box

WinZip

Beyond Compare

Citrix/XenApp

Job description

Everforth Apex is seeking a Workplace Operations Analyst in Saint Paul, MN to support Microsoft 365, email, and collaboration platforms across on‑premises, SaaS, and cloud environments. The role involves incident resolution and automation of support processes.

You will work in a hybrid setup (3 days on-site) with IT leadership and external vendors, focusing on enhancing productivity tools like Exchange, SharePoint, Teams, and OneDrive.