Hybrid Wireless Support Engineer — Solve Complex Networks

Hewlett Packard Enterprise; San Juan (PR); Hybrid; USD 80,000 - 100,000; Full time

Benefits offered by this job

Health & Wellbeing benefits

Personal & Professional Development programs

Job summary

Hewlett Packard Enterprise in San Juan is seeking a skilled professional to contribute to the design and development of engineering solutions. This hybrid role expects around 2 days per week in the office, focusing on customer support, networking, and team leadership.

The ideal candidate holds a degree in Computer Science with 6-10 years of relevant experience. HPE offers comprehensive benefits and invests in your personal and professional development, fostering an inclusive culture where unique backgrounds are valued.

Qualifications

• Typically 6-10 years of experience in relevant fields.
• Excellent communication skills, capable of negotiating at senior management levels.

Responsibilities

• Triage and resolve customer support escalations.
• Build and maintain layer 2/3 network testbeds.
• Analyze logs and pinpoint root causes.

Skills

Layer 2 and Layer 3 Networking

802.11 Wi-Fi standards

Analytical and problem solving skills

Written and verbal communication in English

Education

Bachelor's or Master's degree in Computer Science or Computer Engineering

Tools

Engineering design tools

Job description

Hewlett Packard Enterprise in San Juan is seeking a skilled professional to contribute to the design and development of engineering solutions. This hybrid role expects around 2 days per week in the office, focusing on customer support, networking, and team leadership.

The ideal candidate holds a degree in Computer Science with 6-10 years of relevant experience. HPE offers comprehensive benefits and invests in your personal and professional development, fostering an inclusive culture where unique backgrounds are valued.