Lead Content Designer - UX, AI-Driven Content Strategy

Cvent; Tysons (VA); Hybrid; USD 80,000 - 110,000; Full time

Job summary

Cvent is hiring a Content Designer to join our UX team, crafting clear, human-centered product content. You’ll collaborate with product, design, engineering, and research to shape user journeys, modernize language, and ensure accessibility across global products.

A bachelor’s degree and 3 years’ relevant experience, plus proficiency in Figma and localization tools, are required. This is a hybrid role based in Tysons, VA.

Qualifications

• Bachelor's degree in English, Communications, HCI, Design or related field.
• 36 months of experience as a Content Designer, UX Writer, Content Editor, or related role.
• Experience with using Figma for UX writing, prototyping, and working with design systems.
• Experience with localization and translation tools to create content for global audiences.
• Ensure product content meets accessibility standards (WCAG).
• Create and maintain content style guides and standard text patterns for design systems.

Responsibilities

• Develop content strategies aligned to end-to-end customer journeys across multiple touchpoints.
• Lead content design and UX excellence, embedding best practices across teams.
• Define and drive vision, standards, and governance for product language.
• Collaborate with product, design, engineering, and research to shape user journeys.
• Own high-impact content initiatives, balancing hands-on work with leadership.
• Facilitate workshops and alignment sessions to drive cross-functional decisions.
• Mentor content designers and support career growth.
• Create inclusive, accessible, localized product content.
• Translate complex workflows into clear user-facing language.
• Leverage research and analytics to inform content decisions and patterns.
• Lead content audits, reviews, and usability evaluations.
• Establish and evolve content systems, style guides, and governance.
• Design scalable content architecture for multi-product ecosystems.

Skills

UX writing

Content strategy

Cross-functional collaboration

Content design

Localization awareness

Education

Bachelor's degree in English, Communications, HCI, Design or related field

Tools

Figma for UX writing

Design systems

Localization tools

Job description

Cvent is hiring a Content Designer to join our UX team, crafting clear, human-centered product content. You’ll collaborate with product, design, engineering, and research to shape user journeys, modernize language, and ensure accessibility across global products.

A bachelor’s degree and 3 years’ relevant experience, plus proficiency in Figma and localization tools, are required. This is a hybrid role based in Tysons, VA.