Hybrid Utility Billing Technician & Data Specialist

City of Gresham, OR; Gresham (OR); Hybrid; USD 52,000 - 74,000; Full time

Job summary

The City of Gresham is seeking a Utility Billing Program Technician to support accurate and timely utility billing. You will handle recurring billing, meter-read processes, and manage account information across multiple systems.

Ideal candidates are detail-oriented, organized, and capable of researching issues, providing technical support, and collaborating with customers and staff across departments. This role emphasizes accuracy, problem-solving, and timely service delivery.

Qualifications

• Must have high school diploma or GED.
• Experience in administrative, technical program support, billing, financial operations, or similar.
• Experience with Excel or equivalent spreadsheet software preferred.

Responsibilities

• Billing cycle and meter read processing to ensure accurate bill production.
• Set up and maintain accounts, services, meters, and locations; coordinate updates with other departments.
• Review billing and usage, identify errors, and resolve exceptions across systems.

Skills

Detail-Oriented

Problem Solver

Organized & Dependable

Systems & Data

Independent Learner

Clear Communicator

Education

High School diploma or GED

Tools

Excel

Job description

The City of Gresham is seeking a Utility Billing Program Technician to support accurate and timely utility billing. You will handle recurring billing, meter-read processes, and manage account information across multiple systems.

Ideal candidates are detail-oriented, organized, and capable of researching issues, providing technical support, and collaborating with customers and staff across departments. This role emphasizes accuracy, problem-solving, and timely service delivery.