Hybrid Universal Banker: Elevate Teller & Personal Banking

Beacon Bank; Westfield (MA); On-site; USD 42,000 - 60,000; Full time

Job summary

Beacon Bank is seeking a Universal Banker in Westfield, MA to perform Teller and Personal Banking Representative duties, delivering exceptional service while promoting bank products. You will handle transactions, open accounts, and actively engage customers to build relationships and drive digital banking adoption.

Responsibilities include processing deposits and withdrawals, balancing cash, and supporting branch operations.

Qualifications

• Customer service skills to deliver exceptional client experiences.
• Sales skills to identify needs and promote banking products.
• Cash-handling experience with accuracy and accountability.
• Strong verbal and written communication for customer interactions.
• Time management to balance multiple tasks and requests.

Responsibilities

• Provide Teller and Personal Banking support to deliver a seamless customer experience.
• Open new accounts and assist with product referrals to grow relationships.
• Process deposits, withdrawals, and other transactions accurately.
• Maintain cash drawer and ensure daily balancing.
• Comply with bank policies, security procedures, and regulatory requirements.

Skills

Customer service

Sales

Cash handling

Communication

Time management

Education

High school diploma or equivalent

Associate’s degree or banking courses

Job description

Beacon Bank is seeking a Universal Banker in Westfield, MA to perform Teller and Personal Banking Representative duties, delivering exceptional service while promoting bank products. You will handle transactions, open accounts, and actively engage customers to build relationships and drive digital banking adoption.

Responsibilities include processing deposits and withdrawals, balancing cash, and supporting branch operations.