Hybrid Underwriting Training Lead

NYCM; Town of Edmeston (NY); Hybrid; USD 75,000 - 100,000; Full time

Job summary

NYCM Insurance seeks an Underwriting Training Supervisor to design and deliver underwriting training, onboarding, and quality assurance programs. This role guides staff and coordinates with leadership to align training with regulatory requirements and business goals.

Based in Edmeston, NY with hybrid work (3 days on-site). The position emphasizes leadership, program development, and practical underwriting guidance for underwriters and CSRs to improve consistency and performance.

Qualifications

• Leadership and team coaching experience with ability to train others.
• Thorough knowledge of personal lines underwriting and regulatory requirements.
• Ability to underwrite all personal lines per guidelines.
• Strong analytical, problem-solving, and risk assessment skills.

Responsibilities

• Lead, mentor, and develop team members with clear goals and feedback.
• Oversee onboarding, evaluations, and personnel documentation.
• Support planning and resource management aligned with objectives.
• Coordinate underwriting program implementations with partners.
• Develop and deliver underwriting training for underwriters and CSRs.
• Create QA programs, conduct audits, and identify workflow improvements.
• Collaborate with leadership to apply QA results and remediation plans.
• Serve as technical underwriting resource for guidance on procedures.

Skills

Leadership

Coaching

Underwriting knowledge

MS Office

Communication

Time management

Team development

Stakeholder management

Education

High school diploma or equivalent

Tools

Underwriting systems

MS Office

Job description

NYCM Insurance seeks an Underwriting Training Supervisor to design and deliver underwriting training, onboarding, and quality assurance programs. This role guides staff and coordinates with leadership to align training with regulatory requirements and business goals.

Based in Edmeston, NY with hybrid work (3 days on-site). The position emphasizes leadership, program development, and practical underwriting guidance for underwriters and CSRs to improve consistency and performance.