Hybrid Underwriting Data Support Associate

Western National Group & Umialik Insurance; Edina (MN); Hybrid; USD 28,000 - 32,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision benefits

Life insurance

Disability insurance

401(k) Plan with company match

Tuition reimbursement

Paid Time Off

Bonus opportunities

Job summary

Western National Insurance Group in Minnesota is seeking a Support Specialist I to join our underwriting support team. The role provides administrative support to underwriters and agencies by rating and entering transactions into established systems, while helping the underwriting team maintain accuracy and speed.

You will handle document indexing, data entry, reporting, and project tasks, always upholding our customer experience standards.

Qualifications

• Typing both numeric and alphabetic characters.
• Strong communication skills in writing and speaking.
• Detail-oriented with solid accuracy.
• Ability to follow defined processes.
• Good time management and deadline focus.
• Excellent customer service abilities.
• High school diploma or equivalent.
• Familiarity with core systems and office equipment.
• Strong relationship-building skills.

Responsibilities

• Index documents by type and handling department.
• Enter new business submissions and identify additional submissions.
• Update routine reports and understand information.
• Perform special projects and duties as assigned.
• Seek information from defined sources and answer key questions.
• Gather input and make recommendations for moderate problems.
• Apply knowledge to solve problems of limited scope.
• Maintain customer experience standards in communication and service.
• Create and deliver varied messages and information.
• Coordinate with other internal departments and team members.

Skills

Typing skills

Communication skills

Attention to detail

Oral and written communication

Process adherence

Time management

Customer service

High school diploma

Software proficiency

Relationship-building

Education

High school diploma or equivalent

Job description

Western National Insurance Group in Minnesota is seeking a Support Specialist I to join our underwriting support team. The role provides administrative support to underwriters and agencies by rating and entering transactions into established systems, while helping the underwriting team maintain accuracy and speed.

You will handle document indexing, data entry, reporting, and project tasks, always upholding our customer experience standards.