Hybrid Transportation Support Coordinator

Kansas Ag Connection; Wichita (KS); Hybrid; USD 42,000 - 64,000; Full time

Job summary

Cargill is seeking a Transportation Support Coordinator in Wichita, KS to proactively monitor and communicate delivery status of shipments. You will gather and organize data for reporting, including metrics and service failures for management analysis.

The role requires a high school diploma or equivalent, at least two years of related experience, and strong communication skills. It involves fielding calls, coordinating with sales, carriers, and customers, and resolving routine logistics issues.

Qualifications

• High school diploma or equivalent required.
• Minimum of two years of related work experience.
• Excellent written, verbal, and interpersonal communication skills.
• Demonstrated strong client and customer focus.

Responsibilities

• Field inbound calls from customers and carriers; provide relevant details to stakeholders.
• Monitor pick-ups and deliveries; communicate delays and reasons to sales and carriers; handle returns and order changes.
• Use defined procedures to respond and resolve routine logistics issues for best value to customer and carrier.
• Compile documentation of service incidents for management review and resolution.

Skills

Communication

Teamwork

Customer focus

Multitasking

Education

High school diploma or equivalent

Bachelor's degree in Business or Supply Chain (preferred)

Job description

Cargill is seeking a Transportation Support Coordinator in Wichita, KS to proactively monitor and communicate delivery status of shipments. You will gather and organize data for reporting, including metrics and service failures for management analysis.

The role requires a high school diploma or equivalent, at least two years of related experience, and strong communication skills. It involves fielding calls, coordinating with sales, carriers, and customers, and resolving routine logistics issues.