Hybrid Training Center Coordinator (West Bend)

Manitou Bf; West Bend (WI); Hybride; USD 28 000 - 30 000; Plein temps

Avantages offerts par ce poste

Hybrid work

Medical/Dental/Vision benefits

401k matching

Tuition reimbursement

Résumé du poste

Manitou Group in West Bend, Wisconsin, is seeking a Training Center Administrator to support planning and execution of technical training for the MNA team. You will handle administrative tasks, training registrations, invoicing, and on-site support at the West Bend center.

The role requires 3–5 years of related experience, strong communication, and proficiency with Google Workspace. A high school diploma or equivalent is expected, with associates or bachelor’s preferred.

Qualifications

• 3–5 years of experience in a similar role preferred.
• Experience in dealer environment is preferred.
• Proficient with Google suite solutions; strong administrative capabilities.

Responsabilités

• Technical Training Administration
• Manage training email blasts and communication
• Manage factory training and virtual training registrations
• Manage and support virtual training meeting entries
• Manage follow-up process for factory and virtual training
• Manage training invoicing
• Training Center / Factory training administration
• Manage factory training logistics (Schedule and support hotel reservation blocks/catering orders)
• Manage training center planning and administration
• Support training center events and activities (welcome trainees, forms, attendance lists…)
• Department General Administrative Support
• Support and monitor regional training activities
• Maintain and monitor technical training tracker
• Monitor and support technical publications tracker
• Provide feedback and suggestions for department processes
• Support development of technical training content
• Marketing topics: survey, feedbacks, design the training brochure/flyer
• Others Responsibilities
• Manage subsidiary training event planning
• Support technical training transformation project
• Manage Manitou Group University administrative tasks
• Monitor technical training “Assist” (after-sale tools) tickets and coordinate responses
• Data Entry – after training sessions, enter the training records into the systemS
• Locating machines for training – working with the dealer network to provide machines for training sessions
• Daily communication, supporting the dealer network – via email or phone
• Managing the training center supplies, snacks, drinks, etc.

Connaissances

Effective listening

Communication skills

Prioritization

Independent work

Analytical thinking

Formation

High School diploma or equivalent

Associate or Bachelor's degree preferred

Outils

Google Workspace

Description du poste

Manitou Group in West Bend, Wisconsin, is seeking a Training Center Administrator to support planning and execution of technical training for the MNA team. You will handle administrative tasks, training registrations, invoicing, and on-site support at the West Bend center.

The role requires 3–5 years of related experience, strong communication, and proficiency with Google Workspace. A high school diploma or equivalent is expected, with associates or bachelor’s preferred.