Hybrid Technical Writer for Training & Docs (2-Month Contract)

Elevance Health; Norfolk (VA); On-site; USD 30,000 - 64,000; Full time

Job summary

Elevance Health is seeking a technical writer/communications professional for a two-month contract to develop and maintain technical documentation and user guides. The role requires a BA/BS in IT or CS and at least 1 year of experience with technical writing for targeted audiences.

Preferred background includes Medicaid/Medicare experience and familiarity with AI writing tools like ChatGPT; SharePoint experience is a plus and strong organizational skills are essential.

Qualifications

• Requires a BA/BS degree in Information Technology, Computer Science or related field of study and a minimum of 1 year experience developing technical communications for targeted audience(s) and/or developing technical writing standards and tools writing; or any combination of education and experience, which would provide an equivalent background.
• Professional technical or B2B writing experience required; Medicaid/Medicare experience preferred; experience using ChatGPT or other AI tools for writing preferred; SharePoint experience preferred; strong organizational skills.

Responsibilities

• Gathers, writes, validates and update training material, end user documentation, operations manuals and technical user guides.
• Conducts interviews to gather information to be documented.
• Collaborates with the development team in evaluation of documentation needs.
• Possesses a minimal understanding of the technical aspects of products and systems for which documentation is prepared.
• Organizes, develops, and documents business technical information, processes and procedures.

Education

BA/BS degree in Information Technology, Computer Science or related field

Job description

Elevance Health is seeking a technical writer/communications professional for a two-month contract to develop and maintain technical documentation and user guides. The role requires a BA/BS in IT or CS and at least 1 year of experience with technical writing for targeted audiences.

Preferred background includes Medicaid/Medicare experience and familiarity with AI writing tools like ChatGPT; SharePoint experience is a plus and strong organizational skills are essential.