Hybrid Technical Training Lead for Application Equipment

CNH Industrial Group; Falls Township, Northern (PA, KY); Hybrid; USD 87,000 - 133,000; Full time

Benefits offered by this job

Flexible work arrangements

Savings & Retirement benefits

Tuition reimbursement

Parental leave

Adoption assistance

Fertility & Family building support

Employee Assistance Programs

Charitable contribution matching and V

Job summary

CNH Industrial is seeking an Application Equipment Technical Training Developer to lead the full training lifecycle for Guardian, Patriot, Trident and Floater models, serving dealer service technicians and internal staff across North American operations.

This role requires a bachelor or associate degree in related fields, 8–10+ years of training experience in agriculture or heavy equipment, and proven ability to develop content and train diverse audiences.

Qualifications

• Bachelor's degree in Agriculture, Education, Training, Business Management or related degree.
• A minimum of 8 years combined experience in direct training, instruction, education, sales or product management or relevant experience.
• In lieu of a Bachelor's degree, an Associate's degree with a minimum of 10 years of combined experience in a related field.
• Minimum 10 year of working knowledge and experience within the agriculture/farming, machinery or heavy equipment industries.
• Proficiency in Microsoft 365 and Project Management Software.
• 2 years of CNH Trainer, Product Specialist or Training Delivery experience.

Responsibilities

• Be the primary contact between CNH technical groups and the Application Equipment management teams.
• Manage ordering of the new model year machines and coordinate within the Global Product Development lifecycle.
• Identify and acquire the proper training aids for all training facilities and train with new tools and processes.
• Lead creation of training content (Web Based, Virtual, Instructor led, shop activity workbooks) and lead annual/new product trainings.
• Coordinate end of season reviews for Application Equipment lines.
• Review changes in Technical Information documents for content accuracy before release.
• Lead development of Overviews and Dynamic Descriptions for service manuals and training materials.
• Assist Product Support/Technical Information on challenging cases and provide field support as approved.
• Conduct technical training classes to develop product knowledge and delivery quality.
• Work with content developers across product lines to improve development processes.
• Travel to offsite locations to present localized training (~20% of time).

Education

Bachelor's degree in Agriculture, Education, Training, Business Management or related degree

Associate's degree in Agriculture, Education, Training, Business Management or related degree

Tools

Microsoft 365

Project Management Software

Job description

CNH Industrial is seeking an Application Equipment Technical Training Developer to lead the full training lifecycle for Guardian, Patriot, Trident and Floater models, serving dealer service technicians and internal staff across North American operations.

This role requires a bachelor or associate degree in related fields, 8–10+ years of training experience in agriculture or heavy equipment, and proven ability to develop content and train diverse audiences.