Hybrid Technical Solutions Manager - App Install Ads

Reddit, Inc.; New York (NY); Hybrid; USD 133,000 - 186,000; Full time

Benefits offered by this job

Healthcare benefits

401k with employer match

Global benefits program

Family planning support

Gender-affirming care

Mental health & coaching benefits

Flexible vacation & paid volunteer PTO

Parental leave

Job summary

Reddit, Inc. is seeking a seasoned technical solutions professional to optimize app install advertising campaigns, IoT? No, Reddit Ads campaigns, and cross‑functional collaboration with Product and Engineering.

The role focuses on resolving complex integration and measurement issues, SKAN knowledge, and clear technical communication. You will partner with advertisers and internal teams to translate business goals into actionable technical recommendations, contribute to runbooks, and participate

Qualifications

• 5+ years of experience in technical solutions, solutions engineering, ad technology, digital advertising, measurement, integrations, or a related customer-facing technical role.
• Hands‑on experience with mobile app install advertising and mobile measurement partners (MMPs), including investigating SDK or event configuration, attribution flows, postbacks, and campaign measurement discrepancies.
• Working knowledge of SKAN and mobile app attribution concepts, and the ability to explain measurement limitations and results to technical and non-technical audiences.
• Strong understanding of digital advertising workflows, including campaign setup, targeting, delivery, pacing, reporting, attribution, and measurement.
• Experience with REST APIs and technical integrations, including reading API documentation, testing endpoints, examining request and response payloads, and troubleshooting authentication or permissions.
• Ability to use logs, data analysis, developer tools, and reproducible test cases to investigate issues and recommend solutions.
• Clear written and verbal communication skills, including the ability to explain technical findings and next steps to different audiences
• Strong experience building effective working relationships with customers and cross‑functional partners
• BA/BS Degree

Responsibilities

• Troubleshoot app install campaigns, including app and event setup, SDK and MMP integrations, attribution configuration, postbacks, SKAdNetwork (SKAN) workflows, and discrepancies between Reddit Ads and MMP reporting
• Investigate and resolve advertiser and partner issues across campaign setup, targeting, delivery, pacing, reporting, measurement, account access, funding, APIs, integrations, and third-party reporting
• Own technical issues from intake through resolution: assess customer and business impact, identify likely causes, coordinate with the right teams, and keep stakeholders informed
• Support feature testing and share clear findings and actionable feedback with Product and Engineering
• Advise advertisers and internal partners on implementation, measurement, and platform usage, translating business goals into practical technical recommendations
• Document repeatable troubleshooting steps and contribute to runbooks, customer guidance, enablement, and process improvements that reduce recurring issues
• Participate in a team on-call rotation for urgent technical issues

Education

BA/BS Degree

Job description

Reddit, Inc. is seeking a seasoned technical solutions professional to optimize app install advertising campaigns, IoT? No, Reddit Ads campaigns, and cross‑functional collaboration with Product and Engineering.

The role focuses on resolving complex integration and measurement issues, SKAN knowledge, and clear technical communication. You will partner with advertisers and internal teams to translate business goals into actionable technical recommendations, contribute to runbooks, and participate