Technical Solutions Manager, App Ads

Reddit, Inc.; Chicago (IL); Híbrido; USD 133.000 - 186.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Healthcare benefits

401k with employer match

Global benefits program

Family planning support

Gender-affirming care

Mental health & coaching

Flexible vacation

Paid parental leave

Descripción de la vacante

Reddit, Inc. is seeking a technically skilled solutions engineer to support mobile app install campaigns, SDK and MMP integrations, and attribution workflows.

You will diagnose complex issues, coordinate with product and engineering, and provide clear guidance to advertisers on measurement and platform usage. The role involves collaboration with internal teams, on-call rotation, and contributing to runbooks and customer guidance.

Formación

• 5+ years in technical solutions or related customer-facing technical role.
• Hands-on experience with mobile app install advertising and MMPs.
• Experience with SKAN and mobile attribution concepts.

Responsabilidades

• Troubleshoot app install campaigns, including SDK and MMP integrations, attribution configuration, and SKAdNetwork workflows.
• Investigate and resolve advertiser issues across campaign setup, delivery, reporting, and APIs.
• Own technical issues from intake to resolution and coordinate with cross-functional teams.
• Support feature testing and share actionable feedback with Product and Engineering.
• Advise advertisers on implementation, measurement, and platform usage with practical recommendations.
• Document repeatable troubleshooting steps and contribute to runbooks and guides.
• Participate in on-call rotation for urgent issues.

Conocimientos

Technical solutions

Solutions engineering

Ad technology

Digital advertising

Measurement

Integrations

REST APIs

Communication

Cross-functional collaboration

BA/BS Degree

Educación

BA/BS Degree

Herramientas

REST APIs

Descripción del empleo

Reddit is a community of communities. It's built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet's largest sources of information. For more information, visit www.redditinc.com.

This role is expected to work from the office 1–2 days per week.

Responsibilities:

• Troubleshoot app install campaigns, including app and event setup, SDK and MMP integrations, attribution configuration, postbacks, SKAdNetwork (SKAN) workflows, and discrepancies between Reddit Ads and MMP reporting
• Investigate and resolve advertiser and partner issues across campaign setup, targeting, delivery, pacing, reporting, measurement, account access, funding, APIs, integrations, and third-party reporting
• Own technical issues from intake through resolution: assess customer and business impact, identify likely causes, coordinate with the right teams, and keep stakeholders informed
• Support feature testing and share clear findings and actionable feedback with Product and Engineering
• Advise advertisers and internal partners on implementation, measurement, and platform usage, translating business goals into practical technical recommendations
• Document repeatable troubleshooting steps and contribute to runbooks, customer guidance, enablement, and process improvements that reduce recurring issues
• Participate in a team on-call rotation for urgent technical issues

Qualifications:

• 5+ years of experience in technical solutions, solutions engineering, ad technology, digital advertising, measurement, integrations, or a related customer-facing technical role
• Hands‑on experience with mobile app install advertising and mobile measurement partners (MMPs), including investigating SDK or event configuration, attribution flows, postbacks, and campaign measurement discrepancies
• Working knowledge of SKAN and mobile app attribution concepts, and the ability to explain measurement limitations and results to technical and non-technical audiences.
• Strong understanding of digital advertising workflows, including campaign setup, targeting, delivery, pacing, reporting, attribution, and measurement.
• Experience with REST APIs and technical integrations, including reading API documentation, testing endpoints, examining request and response payloads, and troubleshooting authentication or permissions.
• Ability to use logs, data analysis, developer tools, and reproducible test cases to investigate issues and recommend solutions.
• Clear written and verbal communication skills, including the ability to explain technical findings and next steps to different audiences
• Strong experience building effective working relationships with customers and cross‑functional partners
• BA/BS Degree

Benefits:

• Comprehensive Healthcare Benefits and Income Replacement Programs
• 401k with Employer Match
• Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support
• Family Planning Support
• Gender‑Affirming Care
• Mental Health & Coaching Benefits
• Flexible Vacation & Paid Volunteer Time Off
• Generous Paid Parental Leave

Pay Transparency:

This job posting may span more than one career level.

In addition to base salary, this job is eligible to receive equity in the form of restricted stock units, and depending on the position offered, it may also be eligible to receive a commission. Additionally, Reddit offers a wide range of benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, generous time off for vacation, and parental leave. To learn more, please visit https://www.redditinc.com/careers/.

To provide greater transparency to candidates, we share base salary ranges for all US‑based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar stage growth companies. Final offer amounts are determined by multiple factors including, skills, depth of work experience and relevant licenses/credentials, and may vary from the amounts listed below.

The base salary range for this position is:

$132,600—$185,600 USD

In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews.

During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable. We will not sell your personal information or disclose it to any third party for their marketing purposes. We will delete any recording of your interview promptly after making a hiring decision. For more information about how we will handle your personal information, including our retention of it, please refer to our Candidate Privacy Policy for Potential Employees and Contractors.

Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve. Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.