Hybrid Technical Service Specialist

Chart Industries, Inc.; New Prague (MN); Hybrid; USD 53,000 - 71,000; Full time

Job summary

Chart Industries, Inc. is seeking a Technical Service Representative in New Prague, MN to support Inside Account Rep team, outside sales and customers with technical help and troubleshooting.

Role includes occasional customer onsite training and collaboration with engineering, with potential for hybrid work in New Prague, MN. The position emphasizes strong communication, blueprints/BOM reading, and familiarity with Chart products.

Qualifications

• Excellent written and verbal communication for internal and external customers.
• Proficient in Microsoft Office Suite (Outlook, Word, Excel).
• Experience with EnterpriseOne and familiarity with Chart Products/Services.

Responsibilities

• Provide technical help and troubleshooting for Chart products.
• Log and manage customer inquiries via phone and email.
• Support engineering and customer service liaison activities.

Skills

Excellent written and verbal comms

Microsoft Office (Outlook, Word, Excel

EnterpriseOne experience

Familiar with Chart products/services

Blueprints & BOM reading

Strong customer communication

Education

High school diploma

Cryogenics knowledge

Tools

Microsoft Office

EnterpriseOne

Job description

Chart Industries, Inc. is seeking a Technical Service Representative in New Prague, MN to support Inside Account Rep team, outside sales and customers with technical help and troubleshooting.

Role includes occasional customer onsite training and collaboration with engineering, with potential for hybrid work in New Prague, MN. The position emphasizes strong communication, blueprints/BOM reading, and familiarity with Chart products.