Hybrid Tech Delivery Leader

Citi; Irving (TX); Hybrid; USD 170,000 - 300,000; Full time

Job summary

Citi is seeking a Technology Delivery Director in Irving, TX, to lead portfolio delivery across a set of technology programs within Retail Banking and Credit Cards operations. You will partner with business stakeholders to translate priorities into results, shape how delivery teams operate, and drive accountability across the organization.

The role emphasizes delivering high-quality systems, guiding architecture, and managing budgets while ensuring compliance with applicable laws and Citi's

Qualifications

• 15+ years of relevant technology delivery experience.
• 8–10+ years of experience managing teams and leading people.
• Experience delivering technology programs within Retail Banking or Credit Cards operations.
• Knowledge of the Financial Crimes and Fraud domain.
• Working knowledge of financial products and the competitive landscape within the industry.
• Strong command of Microsoft Office applications.
• Bachelor's degree or equivalent practical experience.

Responsibilities

• Lead portfolio delivery across multiple technology programs, from planning through execution.
• Manage and develop multiple teams, including hiring, performance evaluations, and career development.
• Define team structure and role clarity to maximize impact and resource efficiency.
• Partner with business stakeholders to align technology delivery with priorities.
• Guide design and development of system architecture with end users to improve deliverable quality.
• Present regular project and portfolio updates to senior management and business leaders.
• Oversee budgeting, planning, and policy decisions shaping the technology area.
• Manage disaster recovery planning, testing, and operational readiness for new applications.
• Apply sound judgment to assess risk and safeguard Citi's reputation by complying with laws and regulations.

Job description

Citi is seeking a Technology Delivery Director in Irving, TX, to lead portfolio delivery across a set of technology programs within Retail Banking and Credit Cards operations. You will partner with business stakeholders to translate priorities into results, shape how delivery teams operate, and drive accountability across the organization.

The role emphasizes delivering high-quality systems, guiding architecture, and managing budgets while ensuring compliance with applicable laws and Citi's