Director of Tech Demand, Delivery & Transformation

Citi; Irving (TX); Hybrid; USD 170,000 - 300,000; Full time

Benefits offered by this job

Hybrid work model

Cloud-native transformation focus

Data-driven delivery culture

Continuous learning & development

Senior leadership exposure

Competitive compensation & benefits

Job summary

Citi is seeking a Director of Demand, Delivery, and Transformation to lead technology planning, delivery, and transformation across a large, complex business unit in Irving, TX. You will bridge application managers, finance, and business leadership to shape a technology agenda that drives measurable outcomes and capacity planning at scale.

The role requires 15+ years in technology planning, strong budget and risk management, and a proven track record of leading multi-team initiatives.

Qualifications

• 15+ years of technology planning experience with multi-responsibility track record.
• Experience leading multi-team organizations with accountability for performance, budget, and direction.
• Experience developing technology business plans in collaboration with stakeholders.
• Strong budget management and financial planning within tech contexts.
• Risk and control management with regulatory and policy awareness.
• Excellent communicator and negotiator with senior internal and external stakeholders.
• Bachelor's degree or equivalent.

Responsibilities

• Lead development and execution of the business plan aligning tech goals with strategic priorities.
• Coordinate prioritization, planning, and delivery of a value-driven technology book of work.
• Define and drive the technology transformation roadmap, including cloud-native and microservices architectures.
• Oversee automated compliance and delivery practices including policy-as-code and automated release gates.
• Use delivery performance data to identify bottlenecks and drive improvements.
• Manage a multi-team organization with hiring, budgeting, and capability development.
• Collaborate with Finance and HR to align resource and cost planning with the agenda.
• Monitor risk and ensure adherence to Citi standards.

Skills

Technology planning leadership

Multi-team leadership

Budget & financial planning

Risk & controls management

Stakeholder influence

Bachelor's degree or equivalent

Education

Bachelor's degree or equivalent university-level qualification

Master's degree in a relevant field

Job description

Citi is seeking a Director of Demand, Delivery, and Transformation to lead technology planning, delivery, and transformation across a large, complex business unit in Irving, TX. You will bridge application managers, finance, and business leadership to shape a technology agenda that drives measurable outcomes and capacity planning at scale.

The role requires 15+ years in technology planning, strong budget and risk management, and a proven track record of leading multi-team initiatives.