Hybrid Tech Data Management Program Lead

BCforward; Charlotte (NC); Hybrid; USD 61,000 - 87,000; Full time

Job summary

BCforward is seeking an experienced Technical Data Management Program Manager to join the GBAM International DQCE team in Charlotte, NC. The role focuses on technical data management, data quality, and regulatory change delivery, overseeing end-to-end projects and coordinating across technology and business teams for executive stakeholders.

The ideal candidate will manage data analysis, Tableau reporting, and data incidents, ensuring data accuracy and compliance with enterprise policies.

Qualifications

• 5+ years of project or program management experience, preferably within Global Markets or GCIB.
• Strong proficiency with data mining and analytics tools, including Microsoft Excel, Tableau, and SQL.
• Proven ability to build and maintain Tableau dashboards from multiple data sources.
• Ability to access data, perform independent research, determine root causes of data issues, and propose solutions.
• Effective written and verbal communication skills for technical and business stakeholders at multiple levels.
• General knowledge of banking and technical tools and processes, including PPRT, TPAS, DART, AppHQ, and CIMA.

Responsibilities

• Oversee comprehensive technical data management and data quality controls across Global Banking, Global Markets, and GCIB, including International data coverage.
• Ensure adherence to Enterprise Data Management, Regulatory Reporting, Risk Data Aggregation, and Global Records Policies and Standards.
• Lead end-to-end program execution, including planning, Jira story management, deliverables tracking, and coordination of project managers.
• Perform data analysis, build and maintain Tableau reporting, and construct insights to answer business questions.
• Triage and resolve data incidents across data capture, transport, and use in a timely manner.
• Partner with Line of Business and Technology Leads to ensure data is accurate, complete, and fit for purpose.
• Adapt communication for both technology and business audiences, including executive-level updates.
• Track scope, monitor regulatory-driven changes, manage risks and issues, and ensure on-time delivery.
• Coordinate development activities impacting Authorized Data Sources and Authorized Data Sets to ensure compliance with enterprise policies and standards.
• Support regional meeting coverage and standardize processes, procedures, and controls.

Skills

Project management

Data analysis

Stakeholder communication

Tools

Tableau

SQL

Excel

Job description

BCforward is seeking an experienced Technical Data Management Program Manager to join the GBAM International DQCE team in Charlotte, NC. The role focuses on technical data management, data quality, and regulatory change delivery, overseeing end-to-end projects and coordinating across technology and business teams for executive stakeholders.

The ideal candidate will manage data analysis, Tableau reporting, and data incidents, ensuring data accuracy and compliance with enterprise policies.