Hybrid Tech Business Systems Analyst (Remote/OH)

Independence Pet Holdings, Inc.; Kentucky; Hybrid; USD 74,000 - 93,000; Full time

Benefits offered by this job

Health Insurance

Parental Leave

Wellness Day Off

Paid Time Off

Commuter Benefits

Pet-friendly Office

Employee Assistance Program

Job summary

Independence Pet Holdings, Inc. is seeking a Technical Business Systems Analyst to join our team in a hybrid Cleveland, OH/Remote role serving North America pet health brands. You will gather requirements, validate processes, and support business rules across web-based applications.

The ideal candidate has 3+ years as a BA, strong analytical skills, advanced Excel, and excellent stakeholder communication. Insurance industry experience is a plus.

Qualifications

• 3 years of professional experience as a Business Analyst or Business Support.
• Strong analytical aptitude and problem-solving skills.
• Advanced Microsoft Excel capabilities.
• Ability to work with business rules, system configurations, and operational processes.
• Technical curiosity and the capacity to learn proprietary systems.
• Experience supporting web-based applications or business systems.
• Strong communication and stakeholder collaboration skills.

Responsibilities

• Performs research and interviews to determine technical business requirements and then translates into specifications for technical projects.
• Provides internal technical support and manages web-based services and customer support.
• Confirms requirements to ensure they meet stakeholders needs.
• Engages end users and business stakeholders to document and communicate business requirements.
• Translates the product vision into detailed specifications for the development team.
• Presents user requirements, functional specifications, technical specifications, and process flow diagrams to the development team.
• Performs other duties and responsibilities as assigned.

Skills

Analytical skills

Excel advanced

Business analysis

Stakeholder communication

Web-based apps

Systems knowledge

Job description

Independence Pet Holdings, Inc. is seeking a Technical Business Systems Analyst to join our team in a hybrid Cleveland, OH/Remote role serving North America pet health brands. You will gather requirements, validate processes, and support business rules across web-based applications.

The ideal candidate has 3+ years as a BA, strong analytical skills, advanced Excel, and excellent stakeholder communication. Insurance industry experience is a plus.