Hybrid Tax Technology Implementation Lead

Ryan; Bedford (NH); Hybrid; USD 150,000 - 210,000; Full time

Benefits offered by this job

Hybrid Work Options

Award-Winning Culture

Generous PTO

401K with Employer Match

Tuition Reimbursement

Fertility Assistance

Paid Sabbatical

Job summary

Ryan, headquartered in Bedford, NH, is seeking a Senior Manager, Business Solutions to lead large-scale, technology-enabled implementations that support Ryan’s service lines, proprietary platforms, and enterprise strategy.

You will translate business and technical requirements into scalable solutions, driving operational efficiency, client value, and measurable financial impact while reporting to a Business Solutions leader.

Qualifications

• Bachelor’s degree in business, Accounting, Finance, Information Systems, Computer Science, or related field, or equivalent relevant experience.
• Minimum of 7-10 years of experience leading enterprise software implementations, tax technology projects, or digital transformation initiatives.
• Experience in consulting, implementation, enterprise systems, data management, process improvement, or tax-related environments preferred.
• Demonstrated success managing complex, multi-workstream engagements in a client-facing environment.

Responsibilities

• Creates a positive, accountable, and collaborative team environment aligned with Ryan’s core values.
• Leads, mentors, and develops professionals to ensure high performance and continuous growth.
• Manages resource allocation, workload distribution, and performance management.
• Creates and executes detailed project workplans, enforcing consistent methodologies and delivery standards.
• Coordinates resources, timelines, and budgets across multiple concurrent implementation and innovation initiatives.
• Builds strong internal partnerships to support seamless project execution.
• Manages internal and external enterprise tax technology and software implementation projects to completion.
• Defines project scope, tasks, timelines, budgets, and resource allocation while maintaining disciplined financial oversight.
• Oversees functional and technical direction of projects, including detailed requirements analysis, process design, configuration, system integration, testing, deployment, and client onboarding.
• Supports implementation of proprietary data products and enterprise tax automation platforms within the assigned practice or division.
• Establishes processes to monitor adherence to project timelines and budgets and communicates variances proactively.
• Prepares and reviews client deliverables, documentation, and engagement materials to ensure quality and accuracy.
• Maintains master project resource plans and supports billing, forecasting, and financial tracking activities.
• Maintains strong client relationships, responds to inquiries, and participates in proposals, engagement agreements, and onsite meetings.

Skills

Project management

Client engagement

Communication

Leadership

Problem solving

Education

Bachelor’s degree in business/IT

7-10 years’ experience

Tools

MS Office

ERP systems

Databases

Reporting tools

Job description

Ryan, headquartered in Bedford, NH, is seeking a Senior Manager, Business Solutions to lead large-scale, technology-enabled implementations that support Ryan’s service lines, proprietary platforms, and enterprise strategy.

You will translate business and technical requirements into scalable solutions, driving operational efficiency, client value, and measurable financial impact while reporting to a Business Solutions leader.