Hybrid Systems Delivery Lead

Northwest Administrators, Inc; Seattle (WA); Híbrido; USD 133.000 - 180.000; Tempo integral

Benefícios oferecidos por esta vaga

Medical insurance

Dental insurance

Vision insurance

401(k) plan with match

Paid vacation and holidays

Resumo da vaga

Northwest Administrators, Inc. seeks a System Delivery Manager to oversee the full delivery lifecycle for business systems. You will lead business analysts, testers, and application support staff, ensuring clear priorities, collaboration, and reliable coverage.

You will also partner with an external vendor to fulfill development initiatives. This operational and change leadership role requires driving day-to-day delivery, building multi-year plans, and modernizing analysis, testing, and support

Qualificações

• 8-10 years in business analysis, quality assurance, application support, or systems delivery.
• 5+ years leading teams of 10+ people across multiple disciplines.
• Certified CBAP/CCBA (IIBA), ISTQB, or ITIL Foundation preferred

Responsabilidades

• Manage, coach, and develop business analysts, testers and application support staff, ensuring clear priorities and reliable coverage.
• Translate business needs into refined requirements, user stories, and acceptance criteria.
• Oversee test strategy, test data, defects, and quality checkpoints before release.
• Partner with business leaders to confirm plan details and readiness for deployment.
• Manage incidents, problems, and change processes for production systems.

Conhecimentos

Leadership

Communication

SDLC knowledge

Agile / Scrum

Hybrid environments

Relationship builder

Formação

Degree in Computer Science, Information Systems, Business Administration

Descrição da vaga

Northwest Administrators, Inc. seeks a System Delivery Manager to oversee the full delivery lifecycle for business systems. You will lead business analysts, testers, and application support staff, ensuring clear priorities, collaboration, and reliable coverage.

You will also partner with an external vendor to fulfill development initiatives. This operational and change leadership role requires driving day-to-day delivery, building multi-year plans, and modernizing analysis, testing, and support