Hybrid Systems Admin: Associate Analyst

Delaware LLC; Delaware; Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Group Health Plan

Dental Plan

Vision Plan

Flexible Spending (Health and Depedent

Parental Leave

Tuition reimbursement

Job summary

The State of Delaware, Department of Technology & Information (DTI) is seeking an Associate Analyst to provide highly effective support for its technical infrastructure. The role combines independent work with collaboration across the workgroup, vendors, and customers to ensure reliable services.

Reporting to the System Administration Manager, the incumbent should possess foundational skills in at least one core technology domain and the aptitude to learn the rest.

Qualifications

• Possess a minimum of 1 year of technical experience in one or more of the core technical requirements and related product support in a 24x7 operational environment.
• Mid-Range Server Support – Red Hat/Oracle LINUX, Windows Server.
• Middleware Support – SFTP, WebSphere, WebLogic, Apache, Tomcat, IIS.
• Web Engineering Support – CI/CD, Observability, F5, GitOps.
• Configuration Management – Ansible or other configuration management tools, OTel.
• Data Center Support – 1st level technical support to troubleshoot virtual server/software related issues, execute backup/recovery procedures, monitoring.

Responsibilities

• Provide highly effective technical support for DTI’s technical infrastructure.
• Collaborate with workgroup, vendors, and customers to deliver services in compliance with DTI policy.
• Possess modest technical proficiency in at least one core technology domain and learn the rest.
• Support duties across the listed Technology Domains and maintain operational readiness.
• Report to the System Administration Manager.

Skills

Server support

Red Hat Linux

Oracle Linux

Windows Server

SFTP

WebSphere

WebLogic

Apache

Tomcat

IIS

CI/CD

Observability

F5

GitOps

Ansible

OTel

Backup and recovery

Monitoring

Education

Associates Degree or higher in IT/CS

Job description

The State of Delaware, Department of Technology & Information (DTI) is seeking an Associate Analyst to provide highly effective support for its technical infrastructure. The role combines independent work with collaboration across the workgroup, vendors, and customers to ensure reliable services.

Reporting to the System Administration Manager, the incumbent should possess foundational skills in at least one core technology domain and the aptitude to learn the rest.