Hybrid Summer Intern - Business Systems & Applications

ICF; Reston (VA); Híbrido; USD 38.000 - 78.000; Jornada completa

Descripción de la vacante

ICF is seeking a Business Systems & Applications Associate Intern to support the Administrative Operations Services (AOS) team. This role will help document, analyze, and improve how AOS manages business applications, user access, administrative services, and operational processes across its application portfolio.

This internship is a 10-week, full-time program beginning in early June and ending in early August. It is hybrid from Reston, VA.

Formación

• Completion of at least 30 college-level credit hours by the internship start date in Information Systems, Business Administration, Operations Management, Technology Management, Data Analytics, Computer Science, or a related field.
• Preferred: bachelor's degree and enrollment verification or 9 credit hours in a graduate program related to IS/Business/OM/Tech/Data Analytics/CS.
• Strong analytical, organizational, and communication skills.

Responsabilidades

• Inventory and document administrative services across AOS applications and platforms.
• Analyze application ownership, activities, dependencies, and support requirements.
• Document user provisioning, deprovisioning, and access management processes.
• Develop process maps, service catalogs, RACIs, and operational documentation.
• Collect, organize, and assess existing job aids, procedures, and knowledge resources.
• Identify process improvement, standardization, and consolidation opportunities.
• Conduct stakeholder interviews and validate findings with owners and partners.
• Prepare recommendations and presentations for AOS leadership.

Conocimientos

Analytical skills

Organizational skills

Communication skills

Independent work

Educación

30 college credits by start date

Bachelor's degree or grad enrollment

Herramientas

Microsoft Excel

Microsoft Word

PowerPoint

Microsoft 365

SharePoint

Visio

Power Platform

Descripción del empleo

ICF is seeking a Business Systems & Applications Associate Intern to support the Administrative Operations Services (AOS) team. This role will help document, analyze, and improve how AOS manages business applications, user access, administrative services, and operational processes across its application portfolio.

This internship is a 10-week, full-time program beginning in early June and ending in early August. It is hybrid from Reston, VA.