Hybrid Subrogation Claims Adjuster — Impact & Growth

Merchants; Buffalo (NY); Hybrid; USD 60,000 - 75,000; Full time

Benefits offered by this job

Hybrid work schedule

Competitive pay

Tuition Reimbursement

Full Benefits

401(k) employer match

Job summary

Merchants Insurance Group in Buffalo, New York, is seeking a Multi-Line Claim Adjuster - Subrogation to join our Claims Legal team. This role focuses on identifying, developing, and pursuing subrogation opportunities across property, auto, WC, PIP, and general liability claims.

The position offers a hybrid work schedule with two full office days per week and flexibility for remote days. You will interact with home office managers, policyholders, attorneys, and service providers to recover owed

Qualifications

• 4-year degree or equivalent work-related experience.
• 3+ years of claims adjusting with subrogation exposure.
• Knowledge of property, auto, and liability claim handling.
• Experience coordinating with legal counsel on recovery litigation.
• Knowledge of evidence preservation and expert coordination.
• Experience with claim management systems (WINs, ImageRight, or similar).

Responsibilities

• Cultivate relationships with claims staff, policyholders, attorneys, and service providers to optimize recoveries.
• Manage subrogation files from identification to recovery with timely investigation and negotiation.
• Evaluate liability, damages, and recoverability to determine recovery viability.
• Ensure timely investigation, evaluation, and equitable recovery of assigned claims.
• Provide high-quality customer service while managing a portfolio of subrogation claims.
• Maintain reserves consistent with reserving philosophy and practices.

Skills

Subrogation experience

Negotiation

Investigation

Analytical skills

Written and verbal communication

Time management

Coordination with legal counsel

Arbitration knowledge

Property, auto, liability knowledge

Evidence preservation

Education

Four-year degree

Equivalent work experience

Tools

WINs

ImageRight

Job description

Merchants Insurance Group in Buffalo, New York, is seeking a Multi-Line Claim Adjuster - Subrogation to join our Claims Legal team. This role focuses on identifying, developing, and pursuing subrogation opportunities across property, auto, WC, PIP, and general liability claims.

The position offers a hybrid work schedule with two full office days per week and flexibility for remote days. You will interact with home office managers, policyholders, attorneys, and service providers to recover owed