Hybrid Property Claims Adjuster – Commercial

Merchants Insurance Group; Buffalo (NY); Hybrid; USD 41,000 - 48,000; Full time

Benefits offered by this job

Hybrid schedule

Flexible scheduling

401(k) match

Generous PTO

Full benefits

Job summary

Merchants Insurance Group is seeking a Property Claim Adjuster to join our Claims team. The position offers a hybrid schedule with in-office days in Buffalo, NY or regional offices in Melville, NY, Mt. Laurel, NJ, or Bedford, NH.

You will handle commercial property claims, coordinating with managers, policyholders, attorneys, and service providers to reach fair settlements. The role emphasizes investigating coverage, liability, and timely reserves, while delivering high-quality customer service.

Qualifications

• Minimum of 2 years’ claims experience handling first party Property claims.
• State adjuster license (or ability to obtain).
• Professional designations or working towards industry designations are a plus.
• Exceptional organizational, time management, desk management, communication and negotiation skills are required.

Responsibilities

• Cultivate relationships with claims staff, policyholders, attorneys, agents and service providers to achieve optimal outcomes for Merchants and policyholders.
• Investigate coverage and liability damages on assigned claims.
• Provide a high level of customer service.
• Conduct timely and quality claim investigations, evaluations and equitable settlements.
• Ensure timely and accurate reserves in line with reserving philosophy.

Skills

Negotiation

Communication

Organizational skills

State license

Claim handling

Job description

Merchants Insurance Group is seeking a Property Claim Adjuster to join our Claims team. The position offers a hybrid schedule with in-office days in Buffalo, NY or regional offices in Melville, NY, Mt. Laurel, NJ, or Bedford, NH.

You will handle commercial property claims, coordinating with managers, policyholders, attorneys, and service providers to reach fair settlements. The role emphasizes investigating coverage, liability, and timely reserves, while delivering high-quality customer service.