Hybrid Student Success Coach — Retention & Access

University of Wisconsin; United States; Hybrid; USD 41,000 - 51,000; Full time

Benefits offered by this job

Health insurance options

Dental insurance

Vision insurance

Life insurance

AD&D and Accident insurance

Flexible Spending and Health Savings

Wisconsin Retirement System (WRS)

Paid holidays and vacation

Job summary

University of Wisconsin-Green Bay is seeking a Student Success Coach (one year assignment) to support student retention and success on a fixed-term basis. You will provide individualized coaching, outreach, and referrals to campus resources to help students navigate challenges and achieve their goals.

The role emphasizes collaboration with academic advisors, faculty, and staff, using tools like Navigate360 and EdSights to track progress and inform outreach.

Qualifications

• Bachelor’s degree required at time of application.
• Ability to manage multiple projects, self-prioritize, meet deadlines and remain flexible to shifting priorities.
• Demonstrated commitment to student development, support and success.

Responsibilities

• Partners with academic advisors, faculty, staff, students, and administrative personnel to track analytics, and help identify risk indicators to support data-informed retention and transfer strategies
• Communicates, assists, and monitors progress of students
• May assist with FAFSA completion and/or provide financial aid/scholarship information
• Makes recommendations to improve retention efforts
• Adheres to the established plan of operation, curriculum, process policy, program procedures, and all related federal regulations
• Advocates for campus-wide retention initiatives
• Maintains accurate student records including contact logs, case notes, and files
• Monitors, plans, and facilitates student academic progress, student programming, and success plans
• Provides referrals to appropriate campus resources

Skills

Project management

Organizational skills

Student development

Communication

Education

Bachelor’s Degree at time of application

Master’s degree in education, student affairs, counseling, social work or related field

Tools

Navigate360

EdSights

Job description

University of Wisconsin-Green Bay is seeking a Student Success Coach (one year assignment) to support student retention and success on a fixed-term basis. You will provide individualized coaching, outreach, and referrals to campus resources to help students navigate challenges and achieve their goals.

The role emphasizes collaboration with academic advisors, faculty, and staff, using tools like Navigate360 and EdSights to track progress and inform outreach.