Hybrid Student Success Advisor

Cal Poly Pomona; Pomona (CA); On-site; USD 55,000 - 67,000; Full time

Benefits offered by this job

Paid Time Off

Health Insurance

Retirement Plans

Educational Benefits: Tuition fee waiv

Employee Assistance Program (EAP)

Wellness programs

Job summary

Cal Poly Pomona is seeking an experienced Student Advising professional to provide timely and holistic advising to a diverse student body, helping them stay on track for graduation while navigating university policies. You will use CPP Connect and other tools, collaborate with colleges and offices, and participate in ongoing advising initiatives and trainings.

The role supports campus programs, including early alerts and graduation initiatives, and requires strong communication skills,

Qualifications

• Bachelor's Degree in behavioral sciences, public or business administration, or a related field.
• Master's Degree may substitute for one year of professional experience.
• Two years of professional experience in student services or related field.
• Ability to interpret and apply program rules and regulations; work with diverse populations.
• Strong verbal and written communication skills; capacity for independent and collaborative work.

Responsibilities

• Provide timely, holistic advising to students to help them graduate.
• Explain university policies and guide students in accessing resources.
• Conduct one-on-one, group, and online advising across a broad range of students.
• Collaborate with academic units and offices to support student success initiatives.
• Maintain documentation of advising interactions using CPP Connect and other tools.
• Participate in campus advising councils and professional development.

Education

Bachelor's Degree

Master's Degree

Job description

Cal Poly Pomona is seeking an experienced Student Advising professional to provide timely and holistic advising to a diverse student body, helping them stay on track for graduation while navigating university policies. You will use CPP Connect and other tools, collaborate with colleges and offices, and participate in ongoing advising initiatives and trainings.

The role supports campus programs, including early alerts and graduation initiatives, and requires strong communication skills,