Hybrid Student Records Coordinator — Data & Service Facilitation

Tufts University; Medford (MA); Hybrid; USD 35,000 - 48,000; Full time

Benefits offered by this job

Hybrid work schedule

Job summary

Tufts University is seeking a Student Records Coordinator to support the Registrar’s Office in managing student academic data, ensuring FERPA compliance, and delivering registrar services. You will work closely with Student Services to assist with records, financial aid, billing, and student lifecycle inquiries.

The role emphasizes data accuracy, customer service, and collaboration with advising, bursar, and residential life staff, with a hybrid on-campus schedule.

Qualifications

• High school diploma or GED required.
• Proficiency in Microsoft Office and Zoom.
• Ability to learn SIS, Powerfaids and Transact systems.
• Familiarity with university policies and procedures is a plus.
• Strong organizational, communication, and time management skills.

Responsibilities

• Serve as main data support for office responsibilities.
• Provide excellent customer service to students, families, and staff.
• Maintain accurate and secure official academic records and resolve discrepancies.
• Certify degree requirements and communicate with students and advisors.
• Assist in course offerings and enrollments for Tufts programs abroad.

Skills

Strong communication

Organizational skills

Customer service

Data accuracy

Education

High School Diploma/GED

Bachelor's degree or equivalent experience in higher education

Tools

Microsoft Office

Zoom

Student Information Systems (SIS)

Powerfaids

Transact

Job description

Tufts University is seeking a Student Records Coordinator to support the Registrar’s Office in managing student academic data, ensuring FERPA compliance, and delivering registrar services. You will work closely with Student Services to assist with records, financial aid, billing, and student lifecycle inquiries.

The role emphasizes data accuracy, customer service, and collaboration with advising, bursar, and residential life staff, with a hybrid on-campus schedule.