Hybrid Student Records & Registration Coordinator

The University of North Florida Board of Trustees; United States; Hybrid; USD 41,000 - 50,000; Full time

Job summary

The University of North Florida invites applications for a Student Records Coordinator in the Registrar’s Office. The role serves as the operational coordinator and subject matter expert for student records and registration functions, ensuring compliance with FERPA and university policies.

You will interpret complex regulations, guide students and staff, and coordinate multi-step workflows while maintaining accuracy and confidentiality.

Qualifications

• Master's or Bachelor's degree and 2+ years of relevant experience or equivalent combination.
• Experience in higher education, student records, registration, enrollment services, or related student support function.
• Experience working with Ellucian Banner or a comparable student information system.
• Demonstrated ability to manage multiple priorities while maintaining accuracy, confidentiality, and attention to detail.
• Effective oral and written communication skills.
• Strong customer service and interpersonal skills.

Responsibilities

• Coordinate student records and registration operations.
• Serve as a subject matter expert for student records and policies; interpret requirements.
• Coordinate production, review, and distribution of official academic documents.
• Develop procedures, training resources, and QA practices.
• Provide backup support and assist with events and office initiatives.

Skills

Strong customer service

Oral and written communication

Microsoft Office proficiency

Education

Master's or Bachelor's degree and 2+ years of relevant experience

Equivalent combination of education and experience

Tools

Ellucian Banner

Job description

The University of North Florida invites applications for a Student Records Coordinator in the Registrar’s Office. The role serves as the operational coordinator and subject matter expert for student records and registration functions, ensuring compliance with FERPA and university policies.

You will interpret complex regulations, guide students and staff, and coordinate multi-step workflows while maintaining accuracy and confidentiality.