Hybrid Student Assistant — MLO Licensing Unit

University-Enterprises-In; Sacramento (CA); Hybrid; USD 25,000 - 30,000; Part time

Job summary

University Enterprises, Inc. in California is seeking a part-time Student Assistant for the DFPI MLO Licensing Unit to gain hands-on experience in customer service, office administration, and licensing support. The role offers flexible hours and a hybrid work environment.

The position requires enrollment in college, the ability to work at least 16 hours per week, and competence with Word and Excel. It provides exposure to state government operations and professional skills development.

Qualifications

• Must be dependable, punctual, and has flexible schedule.
• Must be able to follow directions, and capable of communicating with various levels of staff and the general public.
• Must be able to multi-task in a fast‑paced environment and possess a good attendance record.
• Must have experience using Microsoft Word and Excel.
• Must be able to work at least 16 hours per week and be available on Monday and Wednesday.

Responsibilities

• Answer daily phone calls and emails, providing friendly and timely guidance on the MLO application process and licensing requirements.
• Monitor the MLO mailbox and respond to routine questions from Mortgage Loan Originators.
• Print, prepare, and mail licenses to approved licensees.
• Support examination staff with questions and requests that require additional assistance.
• Perform general office and administrative tasks to support daily operations.
• Receive, sort, and distribute incoming mail and assist with outgoing mail as needed.

Skills

Customer service

Communication

Office administration

Education

High school diploma

Tools

Microsoft Word

Microsoft Excel

Job description

University Enterprises, Inc. in California is seeking a part-time Student Assistant for the DFPI MLO Licensing Unit to gain hands-on experience in customer service, office administration, and licensing support. The role offers flexible hours and a hybrid work environment.

The position requires enrollment in college, the ability to work at least 16 hours per week, and competence with Word and Excel. It provides exposure to state government operations and professional skills development.