Hybrid Strategic Accounts Growth Manager

Datasite; San Francisco (CA); Hybrid; USD 130,000 - 140,000; Full time

Benefits offered by this job

Health insurance

Retirement savings plan

Paid time off

Job summary

Datasite is seeking an Account Manager to drive growth within strategic accounts, including investment firms and banks. You will manage renewals, upsells, and cross-sell opportunities, expanding use across client teams while leading negotiations to secure high-value contracts.

You will build relationships with senior stakeholders, coordinate with product and sales teams, and help deliver ongoing value through Grata for Datasite’s platform.

Qualifications

• 3–5 years in a customer-facing role with renewals and upsells.
• Experience managing strategic/enterprise accounts and cross-product customers.
• Commercial focus on renewals and negotiated outcomes.

Responsibilities

• Develop account growth strategies aligning with customer goals and Grata/Datasite objectives.
• Identify, pursue and close upsell and cross-sell opportunities within territory.
• Expand usage beyond current user groups and new teams within clients.
• Lead renewals and commercial negotiations for favorable terms.
• Build executive relationships with decision makers and influencers.
• Maintain accurate client maps of leadership and key decision makers.
• Collaborate with internal teams and provide customer feedback for improvement.
• Consistently exceed quarterly and annual revenue targets.

Skills

Renewals & upsells

Strategic accounts

Contract negotiations

Stakeholder management

Cross-functional collaboration

Job description

Datasite is seeking an Account Manager to drive growth within strategic accounts, including investment firms and banks. You will manage renewals, upsells, and cross-sell opportunities, expanding use across client teams while leading negotiations to secure high-value contracts.

You will build relationships with senior stakeholders, coordinate with product and sales teams, and help deliver ongoing value through Grata for Datasite’s platform.