Hybrid Strategic Account Manager: Projects & Design

PeopleSpace - A Best In Class Haworth Partner; Los Angeles (CA); Híbrido; USD 85.000 - 110.000; Jornada completa

Descripción de la vacante

PeopleSpace - A Best In Class Haworth Partner in Los Angeles is seeking an Account Manager on the Client Experience Team. You will own account relations, coordinate all dealer activities, and ensure satisfaction across assigned accounts.

You will manage projects and work orders, develop quotes, and collaborate with design and installation teams to deliver on commitments while maintaining contract pricing and margin goals.

Formación

• Bachelor’s degree, or equivalent combination of education and experience.
• Minimum 5 – 8 years Commercial Furniture Account Management and/or Sales experience.
• Demonstrated space planning and project management ability.
• Experience with Haworth products preferred.
• Polished communication skills.
• Excellent interpersonal skills.

Responsabilidades

• Customer/Account Servicing: Single point-of-contact for coordinating all dealer activities, services, orders and personnel for each assigned account.
• Project & Work Order Management: Oversees all customer projects and work orders; directs dealer team for implementation of customer orders and service requests.
• Sales Order Management: Develops plans and product specifications; produces quotes and presents to customer promptly; collaborates with designers and project managers.
• Process, Quality and Customer Satisfaction: Ensures standards of performance for all customer work activities; establishes costs and sell amounts per contract pricing.
• Sales & Marketing: Provides follow-up with customer on product information and services; introduces new products and services to customers.
• Contract Furniture / Design Industry Knowledge: Strong knowledge of interior design field; understands contract furniture processes including order prep and delivery/installation.
• Organizational Interfaces: Works with client and third-party firms; manages team assignments to balance workload.

Conocimientos

Account management

Space planning

Project management

Communication

Interpersonal skills

Sales experience

Haworth products

Educación

Bachelor's degree

Descripción del empleo

PeopleSpace - A Best In Class Haworth Partner in Los Angeles is seeking an Account Manager on the Client Experience Team. You will own account relations, coordinate all dealer activities, and ensure satisfaction across assigned accounts.

You will manage projects and work orders, develop quotes, and collaborate with design and installation teams to deliver on commitments while maintaining contract pricing and margin goals.