Hybrid Store Operations Lead – Customer Experience

MaziCTools; California (MO); Remote; USD 35,000 - 40,000; Full time

Job summary

Target is seeking a Sr Engineer in California to lead experiential tasks across stores, transforming processes and improving guest experiences. The role emphasizes driving profitable initiatives, collaborating with field teams, and guiding multi-stakeholder programs to deliver measurable outcomes.

The position requires a four-year degree and 6+ years of retail or operations experience, with strong communication, leadership, and strategic planning skills to influence without formal authority.

Qualifications

• Four-year degree required.
• 6+ years of relevant work experience in retail or operations.
• Ability to build strategic vision and drive organizational change.
• Experience influencing senior management without direct authority.
• Ability to work in ambiguous, fast-changing environments.

Responsibilities

• Drive functional improvements in stores by updating processes and boosting visitor experience.
• Lead end-to-end initiatives to improve profitability and resource use.
• Apply analysis and benchmarking to shape technology, processes, and change management.
• Create cross-functional plans aligned with business needs and timelines.
• Collaborate with field teams to ensure initiative execution and feedback.
• Represent store operations in large-scale programs across the enterprise.
• Develop actionable project plans and hold partners accountable for deadlines.
• Communicate with field teams to understand opportunities and requests.
• Pursue ongoing business improvements and growth opportunities.
• Advocate for stores and address diverse stakeholder feedback.

Skills

Communication

Leadership

Strategic vision

Education

Bachelor Degree

Tools

MS Excel

MS Word

PowerPoint

Job description

Target is seeking a Sr Engineer in California to lead experiential tasks across stores, transforming processes and improving guest experiences. The role emphasizes driving profitable initiatives, collaborating with field teams, and guiding multi-stakeholder programs to deliver measurable outcomes.

The position requires a four-year degree and 6+ years of retail or operations experience, with strong communication, leadership, and strategic planning skills to influence without formal authority.