Hybrid Specialty Care Coordinator - Remote

True Rx Health Strategists; Washington; Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health, Vision, Dental Insurance

401k Matching

Flexible Hybrid/Remote Work

Paid Time Off

Job summary

True Rx Health Strategists in the United States seeks a Specialty Care Coordinator to support patients through specialty medication programs. You will deliver patient-centric care, coordinate with teams, and assist with prior authorizations and access.

The role requires strong communication, HIPAA awareness, and 3+ years in service or care coordination; bilingual Spanish/English is a plus. Flexible hybrid work with 40% in-office and 60% remote, and a comprehensive benefits package is offered.

Qualifications

• High School diploma or equivalent; 3+ years in customer service or care coordination.
• Excellent written and verbal communication; HIPAA compliance.
• Proficiency with Microsoft Office; detail-oriented and organized.

Responsibilities

• Patient-centric support including information to patients, pharmacies, and providers.
• Coordinate with internal teams and external partners to resolve inquiries for a seamless service.
• Maintain detailed electronic records and own patient issues to resolution.

Skills

Patient care

Customer service

Communication skills

HIPAA knowledge

Bilingual Spanish

Education

High School diploma

Tools

Microsoft Office

Job description

True Rx Health Strategists in the United States seeks a Specialty Care Coordinator to support patients through specialty medication programs. You will deliver patient-centric care, coordinate with teams, and assist with prior authorizations and access.

The role requires strong communication, HIPAA awareness, and 3+ years in service or care coordination; bilingual Spanish/English is a plus. Flexible hybrid work with 40% in-office and 60% remote, and a comprehensive benefits package is offered.