Hybrid Solar Maintenance - Client Operations Liaison

Solar Solution; Washington (District of Columbia); Hybride; USD 60 000 - 75 000; Plein temps

Avantages offerts par ce poste

Competitive base salary

Résumé du poste

Solar Solution in Washington, DC is seeking a Solar Maintenance Client Operations Coordinator to serve as the front-facing liaison between clients and our maintenance teams in a hybrid office/remote environment. You will manage inbound maintenance requests, log issues, schedule field crews, and ensure timely resolution while keeping clients informed and aligned with company standards.

Applicants should have 3+ years of client-facing operations experience, strong communication skills, and the

Qualifications

• 3+ years in client-facing operations or service management.
• Strong written and verbal communication skills.
• Ability to manage multiple projects and deadlines simultaneously.
• Excellent organizational skills and attention to detail.
• Comfort coordinating with both technical teams and non-technical clients.

Responsabilités

• Serve as the front-facing liaison between clients and maintenance teams.
• Manage inbound maintenance requests, log issues, and assess service needs.
• Schedule field crews and coordinate with subcontractors.
• Communicate system issues, timelines, and repair updates to clients.
• Track job progress from scheduling through completion and maintain CRM records.

Connaissances

Client-facing operations

Service management

Communication skills

Multi-project management

Organizational skills

Outils

CRM

Project management software

Description du poste

Solar Solution in Washington, DC is seeking a Solar Maintenance Client Operations Coordinator to serve as the front-facing liaison between clients and our maintenance teams in a hybrid office/remote environment. You will manage inbound maintenance requests, log issues, schedule field crews, and ensure timely resolution while keeping clients informed and aligned with company standards.

Applicants should have 3+ years of client-facing operations experience, strong communication skills, and the