Hybrid Site Reliability Engineer: Observability & CI/CD

NTT DATA North America; Plano (TX); Hybrid; USD 96,800 - 145,200; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Flexible spending or health savings account

401(k) program with company match

Job summary

NTT DATA North America is looking for a Site Reliability Engineer for a hybrid role in Plano, Texas. The ideal candidate will manage observability using New Relic and oversee incident response and improvement efforts.

Applicants should have over 5 years of experience in SRE practices and CI/CD pipeline management. The position includes several benefits such as health insurance, a 401(k) program, and the potential for performance-based incentives.

Qualifications

• 5+ years of experience with New Relic or similar tools.
• 5+ years understanding of SRE practices including alerting.
• 5+ years of experience with CI/CD pipelines for Java or .NET.

Responsibilities

• Own and manage observability using New Relic.
• Define SLIs/SLOs and alerting strategies.
• Drive incident response and post‑mortems.

Skills

New Relic usage

SRE practices

GitHub Actions

CI/CD pipelines

Troubleshooting skills

Production workload support

Tools

GitHub Enterprise

AI/ML tools

Databricks

Job description

NTT DATA North America is looking for a Site Reliability Engineer for a hybrid role in Plano, Texas. The ideal candidate will manage observability using New Relic and oversee incident response and improvement efforts.

Applicants should have over 5 years of experience in SRE practices and CI/CD pipeline management. The position includes several benefits such as health insurance, a 401(k) program, and the potential for performance-based incentives.