Senior Site Reliability Engineer – Cloud & CI/CD (Hybrid)

Thales; Austin (TX); Hybrid; USD 110,000 - 183,000; Full time

Benefits offered by this job

Health, Dental, Vision coverage

Retirement Savings Plan

Paid Time Off

Life Insurance & AD&D

Well-being Program

Job summary

Thales seeks a Site Reliability Engineer in Austin to ensure high service levels for a cloud-based telecom solution. You will own availability, design scalable infra with Terraform/Ansible/Kubernetes, and run 24/7 on-call incident response in a hybrid setting.

You will define SLOs/SLIs, manage error budgets, and collaborate with security teams on best practices while improving monitoring with Datadog and postmortems for continuous improvement.

Qualifications

• Engineer or equivalent.
• At least 5 years of experience.
• Experience with public cloud (GCP/AWS) and microservices architecture.

Responsibilities

• Design, build, and maintain scalable infrastructure using Terraform, Ansible, and Kubernetes.
• Develop automated CI/CD pipelines via GitLab to reduce manual toil.
• Define and monitor SLOs/SLIs and manage error budgets.
• Participate in 24/7 on-call rotations and perform deep-dive incident troubleshooting.
• Perform performance analysis and capacity planning for growth.
• Implement observability with Datadog and refine monitoring strategies.
• Lead blameless postmortems and drive long-term fixes.
• Collaborate with Cloud Security teams on best practices and access controls.
• Interface with stakeholders to define solution improvement plans.
• You will own solution service availability.

Skills

Java development

Public Cloud familiarity

Containers & microservices

CI/CD & automation

NoSQL databases

Education

Engineer or equivalent

Tools

Docker

Kubernetes

Jenkins

GitLab

Helm

NoSQL database

Job description

Thales seeks a Site Reliability Engineer in Austin to ensure high service levels for a cloud-based telecom solution. You will own availability, design scalable infra with Terraform/Ansible/Kubernetes, and run 24/7 on-call incident response in a hybrid setting.

You will define SLOs/SLIs, manage error budgets, and collaborate with security teams on best practices while improving monitoring with Datadog and postmortems for continuous improvement.