Site Reliability Engineer

Request Technology, LLC; Chicago (IL); Hybrid; USD 150,000 - 155,000; Full time

Job summary

A prestigious company is seeking a Site Reliability Engineer with a hybrid work model based in Chicago. Responsibilities include collaborating with teams to ensure service availability, developing automation for incident response, and enhancing runbooks. The candidate should have 4+ years of experience in Site Reliability Engineering, with expertise in Kubernetes, AWS, and automation tools. Competitive pay ranges from $150,000 to $155,000 annually.

Qualifications

• 4+ years of experience in Site Reliability Engineering or DevOps.
• Experience with cloud infrastructure and distributed systems.
• Familiarity with AIOps and monitoring tools.

Responsibilities

• Collaborate with teams to ensure services availability.
• Develop automation for incident response.
• Create and enhance runbooks for outages.

Skills

Automation development

Service availability

Troubleshooting large-scale systems

Programming in Python

CI/CD tools experience

Kubernetes expertise

Education

Bachelor’s or Master’s in Computer Science or related field

Tools

AWS

Jenkins

Kafka

Docker

Terraform

Ansible

Job description

Site Reliability Engineer

Hybrid (3 days onsite, 2 days remote) full‑time. No visa sponsorship. Base pay: $150,000 – $155,000 per year, subject to skills and experience.

A prestigious company seeks a Site Reliability Engineer focused on observation, logging, and capacity planning. The role requires experience with Linux, Kubernetes/Docker, Terraform, Jenkins, Ansible, Harness, and Kafka.

Responsibilities

• Collaborate with development, operations and infrastructure teams to ensure availability of services, and to work through implementation issues
• Develop automation for incident response and to prevent problem recurrence
• Create and enhance runbooks to respond to service outages or degradations
• Assess the production readiness of services
• Define and track operational metrics for production performance, reliability, scalability and availability
• Architect, develop and maintain shared services and tools to improve reliability and reduce toil across the organization

Qualifications

• Bachelor’s or Master’s Degrees in Computer Science, Information Systems or another related field, or equivalent work experience
• Minimum of 4+ years of experience in Site Reliability Engineering / DevOps
• Experience with maintaining and troubleshooting large‑scale distributed systems
• Experience managing infrastructure in public cloud environments like AWS (preferred), Azure or GCP
• Experience with AIOps and predictive analysis for anomaly detection, forecasting system capacity using monitoring and alerting tools like Splunk, AppDynamics, Datadog, StackDriver, Sysdig, Prometheus or Grafana
• Programming/scripting experience in languages like Java, Bash, Python or Go
• Experience with distributed messaging systems such as Kafka, RabbitMQ, or ActiveMQ
• Experience with container orchestration systems such as Kubernetes, Mesos, Docker Swarm or Rancher
• Experience with CI/CD tools such as Jenkins, Travis, Harness, Appveyor, CodeBuild or CodePipeline
• Familiarity with leveraging large language models (LLMs) to automate and optimize SRE workflows, including scripting, incident report summarization, or AI workload maintenance

Seniority Level

Mid‑Senior