Hybrid Site Reliability Engineer – Cloud & Observability

Cisco Systems, Inc.; North Carolina; Hybrid; USD 140,000 - 185,000; Full time

Job summary

Cisco Systems, Inc. is seeking a Site Reliability Engineer (SRE) for its Customer Experience engineering team in RTP. The role focuses on managing complex multi-cloud infrastructure, implementing monitoring, and automating tasks with Python, Ansible, and Terraform.

The ideal candidate has hands-on Splunk/ServiceNow experience, Linux administration skills, and strong collaboration across engineering and delivery teams. Hybrid work model in the RTP area is offered with competitive benefits.

Qualifications

• Hands-on experience with Splunk and ServiceNow
• Bachelor's degree and 4+ years of professional experience
• Experience as a Linux Administrator or hands-on Linux (Alma, CentOS)
• Experience with automation (Python, Ansible, Terraform) and virtualization technologies
• Experience in ITIL-aligned customer support processes

Responsibilities

• Manage and support large-scale compute, virtualization, and multi-cloud environments
• Support a world-class monitoring platform for IT operations
• Write and optimize SPL queries, configure custom alerts, and build dashboards
• Lead sys-admin functions: patching, security config, reporting, and compliance
• Collaborate with CX teams to evolve application infrastructure architecture
• Mentor junior engineers and contribute to strategic engagements

Skills

Splunk

ServiceNow

Linux Administration

Python

Ansible

Terraform

Kubernetes

VMware

AWS

Education

Bachelor's degree and 4+ years experience

Tools

Cisco UCS

HyperFlex

VMware

Kubernetes

AWS

Job description

Cisco Systems, Inc. is seeking a Site Reliability Engineer (SRE) for its Customer Experience engineering team in RTP. The role focuses on managing complex multi-cloud infrastructure, implementing monitoring, and automating tasks with Python, Ansible, and Terraform.

The ideal candidate has hands-on Splunk/ServiceNow experience, Linux administration skills, and strong collaboration across engineering and delivery teams. Hybrid work model in the RTP area is offered with competitive benefits.