Hybrid SIS Account Coordinator - Retail Solutions

Shaw Industries Ltd; Dalton (GA); Hybrid; USD 52,000 - 68,000; Full time

Job summary

Shaw Industries Ltd. is seeking an SIS Account Coordinator- Retail to support large retail accounts through project coordination, invoicing, and reporting.

The role partners with Account Managers, Customer Service, and Operations to ensure accurate and timely execution of projects. The ideal candidate thrives in a fast-paced environment, coordinates with multiple stakeholders, and aims to develop a long-term career path within commercial account management and project coordination.

Qualifications

• High School Diploma or GED required.
• 3+ years of experience in administrative support, account coordination, customer service, project coordination, operations support, or related experience.
• Ability to manage multiple priorities in a fast-paced environment while maintaining a high degree of accuracy.
• Strong organizational, problem-solving, and time management skills.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office applications.
• Ability to work independently while exercising sound judgment and decision-making.
• Ability to work in a hybrid environment, including approximately three days per week in-office.

Responsibilities

• Support Account Managers in responding to customer requests, proposals, quotes, and project opportunities.
• Coordinate flooring projects from proposal through invoicing and project closeout.
• Set up and maintain customer accounts within Winbid and other business systems.
• Verify project scopes, specifications, pricing, and supporting documentation.
• Assist with proposal development, pricing requests, and project-related administrative activities.
• Support assigned Account Managers and provide account coverage during absences.
• Develop working knowledge of assigned customer accounts and business requirements.
• Build strong relationships with Account Managers and internal business partners to ensure successful project execution.

Skills

Account coordination

Customer service

Project coordination

Operations support

Time management

Communication skills

Education

High School Diploma or GED

Tools

Winbid

ShawNow Live

Vista

Microsoft Office

Job description

Shaw Industries Ltd. is seeking an SIS Account Coordinator- Retail to support large retail accounts through project coordination, invoicing, and reporting.

The role partners with Account Managers, Customer Service, and Operations to ensure accurate and timely execution of projects. The ideal candidate thrives in a fast-paced environment, coordinates with multiple stakeholders, and aims to develop a long-term career path within commercial account management and project coordination.