Hybrid ServiceNow Intern – Dashboards & Automation

The Options Clearing Corporation; Dallas (TX); Hybrid; USD 28,000 - 34,000; Part time

Benefits offered by this job

Hybrid work environment

Tuition reimbursement

Student loan repayment

Technology stipend

Generous PTO

401k match

Health benefits

Job summary

The Options Clearing Corporation (OCC) in Dallas is offering a year‑round internship on the ServiceNow Platform Team. You will contribute to dashboards, catalog checks, and CMDB data enrichment while learning IT service management in a hybrid environment.

As a rising senior or early graduate (expected December 2027 or May/August 2028), you will work under supervision on production-adjacent systems, develop testing artifacts, and gain hands-on experience with Flow Designer, ATF, and SQL in a

Qualifications

• Rising senior or graduate student; graduating December 2027 or May/August 2028.
• Pursuing IS/MIS, CS, analytics, business admin, or writing.
• Knowledge of ITSM/ITIL concepts is preferred.
• Exposure to JavaScript and relational databases (SQL) helps with CMDB/data quality work.

Responsibilities

• Develop dashboard/reporting and catalog health checks.
• Create automated tests (ATF) and Flow Designer automation.
• Document test steps and QA results; support knowledge base updates.
• Assist with data quality and CMDB enrichment activities.

Skills

ITIL concepts

JavaScript

SQL

HTML/CSS

Excel

Technical writing

Flow Designer

QA/testing mindset

Education

MIS / Information Systems

Computer Science / IT

Business Analytics / Data Analytics

Business Administration

Technical Writing / Communications

Tools

ServiceNow

ATF

SQL databases

Job description

The Options Clearing Corporation (OCC) in Dallas is offering a year‑round internship on the ServiceNow Platform Team. You will contribute to dashboards, catalog checks, and CMDB data enrichment while learning IT service management in a hybrid environment.

As a rising senior or early graduate (expected December 2027 or May/August 2028), you will work under supervision on production-adjacent systems, develop testing artifacts, and gain hands-on experience with Flow Designer, ATF, and SQL in a