Hybrid Senior Salesforce Admin & Sales Tech Platform Lead

CSC

Wilmington (DE)

Hybrid

USD 120,000 - 180,000

Full time

11 days ago

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Job summary

CSC in Wilmington, DE is seeking a Senior Salesforce Administrator and Sales Technology Platform Manager. The role combines advanced Salesforce administration with business analysis, Agentforce product ownership, Agile delivery, and sales technology platform management.

You will partner with Sales Enablement and Marketing to translate business needs into scalable solutions, ensuring platform stability and adoption.

Qualifications

Seven or more years of progressive Salesforce administration experience in a complex environment.
Active Salesforce Certified Platform Administrator credential.
Advanced knowledge of Salesforce configuration, Lightning pages, Flow, security, data management, reporting, and governance.
Five+ years supporting Sales Operations, revenue operations, or similar business unit.

Responsibilities

Lead Salesforce Administration and Business Analysis to configure and maintain Salesforce objects, pages, records, permissions, and automation.
Manage Salesforce-installed or managed packages and integrations; ensure data quality and scalability.
Lead discovery sessions, translate business needs into requirements, and draft user stories and acceptance criteria.
Apply Agile practices (backlog refinement, sprint planning, testing, releases) and drive change-management activities.
Own Agentforce product strategy, road map, and prioritize capabilities based on business value.