Hybrid: Senior Relationship Associate, Global Banking

Citi; Boston (MA); Hybrid; USD 84,000 - 126,000; Full time

Benefits offered by this job

Medical, dental & vision coverage

401(k) plan

Life, accidental, and disability ins.

Wellbeing programs

Paid time off

Job summary

Citi in Boston, MA is seeking a Senior Relationship Associate to deepen client relationships across a global banking network. You will work with Relationship Managers and product partners to deliver seamless client service, coordinate credit processes, and meet regulatory requirements.

The role demands managing multi-stakeholder expectations and maintaining risk controls. The position offers a hybrid work model (3 days in office, 2 remote) with exposure to Citi's worldwide client network and

Qualifications

• 5–8 years in client relationship management, banking, or related financial services.
• Ability to manage multiple complex, time-sensitive priorities across cross-functional and global teams.
• Working knowledge of KYC, credit documentation, and regulatory compliance processes within a banking environment.
• Strong analytical skills with the ability to assess and act on dynamic information from multiple sources to support sound business decisions.
• Clear and effective communication skills, with the ability to engage confidently with clients, senior stakeholders, and internal partners.

Responsibilities

• Serve as a primary point of contact for client networks and internal operational teams, managing escalations and resolving issues efficiently to maintain service continuity.
• Lead the timely completion of Know Your Client (KYC) and other regulatory requirements, collaborating with Relationship Managers and product partners to meet compliance deadlines.
• Support client onboarding for new relationships and subsidiaries, coordinating credit set-ups and ensuring all initial documentation is completed accurately.
• Coordinate credit requests and approvals across Citi's global network, partnering with credit administration to keep all credit documentation current and accurate.
• Engage with product partners and global coverage teams to identify revenue opportunities and match relevant products to client needs.
• Monitor credit line usage and participate in annual client reviews alongside Independent Risk teams to maintain a clear and up-to-date view of client risk exposure.
• Maintain accurate client legal and marketing hierarchies, and ensure periodic client support discussions are documented to the required standard.
• Apply sound judgement when assessing business decisions, upholding regulatory compliance, ethical standards, and transparent reporting of any control issues.

Skills

Relationship management

Regulatory compliance

Analytical skills

Cross-functional collaboration

Effective communication

Education

Bachelor's degree

Job description

Citi in Boston, MA is seeking a Senior Relationship Associate to deepen client relationships across a global banking network. You will work with Relationship Managers and product partners to deliver seamless client service, coordinate credit processes, and meet regulatory requirements.

The role demands managing multi-stakeholder expectations and maintaining risk controls. The position offers a hybrid work model (3 days in office, 2 remote) with exposure to Citi's worldwide client network and