Hybrid Senior Planning Lead, Patient Experience Delivery

Genentech; San Francisco (CA); Hybrid; USD 153,000 - 283,000; Full time

Benefits offered by this job

Discretionary annual bonus

Hybrid schedule

Job summary

Genentech is seeking a Planning Lead within our PX Delivery Operations Management Group to guide strategic program delivery for patient access initiatives, brand launches, and line extensions. You will partner with brand teams, field reimbursement, and technical partners to move complex programs from ideation to execution.

This role emphasizes end-to-end planning, organizational change management, cross-functional collaboration, and building scalable patient platforms.

Qualifications

• Bachelor's degree required and PMP certification preferred.
• Experience in planning, process improvement, and/or project management in healthcare.
• Experience with patient databases and call center systems/technologies.

Responsibilities

• Architect, govern, and execute project plans for PX initiatives and launches.
• Champion and deliver structured organizational change management frameworks.
• Identify bottlenecks with cross-functional teams and implement scalable solutions.
• Assess implications of system, regulatory, and procedural changes and mitigate risk.
• Bridge technology with patient services and external partners to support readiness.

Skills

Project management

Stakeholder management

Cross-functional collaboration

Healthcare reimbursement

Process improvement

Education

Bachelor's degree

PMP certification

Tools

Patient databases

Call center systems

Job description

Genentech is seeking a Planning Lead within our PX Delivery Operations Management Group to guide strategic program delivery for patient access initiatives, brand launches, and line extensions. You will partner with brand teams, field reimbursement, and technical partners to move complex programs from ideation to execution.

This role emphasizes end-to-end planning, organizational change management, cross-functional collaboration, and building scalable patient platforms.