Hybrid Senior Ops Leader - Remote-First, Growth

JPMorgan Chase & Co.; BLOOMINGTON (MN); Hybrid; USD 96,000 - 159,000; Full time

Benefits offered by this job

Remote-first flexibility

Parental leave

Tools and courses stipend

Job summary

JPMorgan Chase & Co. in Bloomington, MN is seeking a Senior Operations Manager to own general operations with accountability and cross-team coordination across three time zones. The role emphasizes mentoring, rigorous analysis, and a safety-first hybrid work environment.

You will surface risks, map handoffs, and prepare leadership-ready reports to drive continuous improvements. Expected salary ranges from $96,000 to $159,000 with remote-first flexibility, plus parental leave and a tools and

Qualifications

• Mentor delivery in hybrid environments and cross-functional teams.
• Strong analytical and problem-solving capabilities.
• Meticulous attention to detail across deliverables.
• Working familiarity with hybrid schedules and team norms.
• Familiarity with safety-first hybrid team rhythms.
• Comfort navigating ambiguity when briefs are half-written.
• Team player who lifts colleagues and shares credit.

Responsibilities

• Surface risks early with proposed fixes.
• Carry analytical thinking across time zones and tools.
• Map handoffs between MN teams to avoid gaps.
• Leave every general system better than you found it.
• Track key metrics and report findings weekly.
• Keep Bloomington site running while improvements ship.
• Prepare reports, summaries, and leadership-ready presentations.
• Maintain warm people-management handoffs so partners feel supported.

Skills

Mentor delivery in hybrid

Analytical problem solving

Attention to detail

Familiarity with hybrid schedules

Safety-first mindset

Ambiguity navigation

Team collaboration

Job description

JPMorgan Chase & Co. in Bloomington, MN is seeking a Senior Operations Manager to own general operations with accountability and cross-team coordination across three time zones. The role emphasizes mentoring, rigorous analysis, and a safety-first hybrid work environment.

You will surface risks, map handoffs, and prepare leadership-ready reports to drive continuous improvements. Expected salary ranges from $96,000 to $159,000 with remote-first flexibility, plus parental leave and a tools and