Senior Operations Manager

JPMorgan Chase & Co.; BLOOMINGTON (MN); Hybrid; USD 96,000 - 159,000; Full time

Benefits offered by this job

Remote-first flexibility

Parental leave

Tools and courses stipend

Job summary

JPMorgan Chase & Co. in Bloomington, MN is seeking a Senior Operations Manager to own general operations with accountability and cross-team coordination across three time zones. The role emphasizes mentoring, rigorous analysis, and a safety-first hybrid work environment.

You will surface risks, map handoffs, and prepare leadership-ready reports to drive continuous improvements. Expected salary ranges from $96,000 to $159,000 with remote-first flexibility, plus parental leave and a tools and

Qualifications

• Mentor delivery in hybrid environments and cross-functional teams.
• Strong analytical and problem-solving capabilities.
• Meticulous attention to detail across deliverables.
• Working familiarity with hybrid schedules and team norms.
• Familiarity with safety-first hybrid team rhythms.
• Comfort navigating ambiguity when briefs are half-written.
• Team player who lifts colleagues and shares credit.

Responsibilities

• Surface risks early with proposed fixes.
• Carry analytical thinking across time zones and tools.
• Map handoffs between MN teams to avoid gaps.
• Leave every general system better than you found it.
• Track key metrics and report findings weekly.
• Keep Bloomington site running while improvements ship.
• Prepare reports, summaries, and leadership-ready presentations.
• Maintain warm people-management handoffs so partners feel supported.

Skills

Mentor delivery in hybrid

Analytical problem solving

Attention to detail

Familiarity with hybrid schedules

Safety-first mindset

Ambiguity navigation

Team collaboration

Job description

Come build the general side of JPMorgan Chase as our Senior Operations Manager in Bloomington, where Accountability decisions land with real weight. This MN role reads like an upgrade — $96,000 - $159,000, hybrid hours, 6 years valued, and a path that does not dead-end.

Key Responsibilities

• Surface risks early, loudly, and with a proposed fix attached
• Carry the Analytical Thinking thread across three time zones and two tools
• Map the handoffs between MN teams so nothing falls in the cracks
• Leave every general system a little better than you found it
• Track key metrics and report findings to your manager each week
• Keep JPMorgan Chase's Bloomington, MN site running while improvements ship underneath
• Prepare reports, summaries, and presentations for review by leadership
• Keep People Management handoffs warm so Bloomington partners never feel dropped

What You'll Bring

• A track record of generously-mentoring delivery in a hybrid structure
• Strong analytical and problem-solving capabilities
• Meticulous attention to detail across every deliverable
• Working familiarity with hybrid schedules and team norms at JPMorgan Chase
• Familiarity with the rhythms of a safety-first hybrid team
• Comfort navigating ambiguity when the brief arrives half-written
• A team player who lifts up colleagues and shares credit

For general teams who've been burned before, JPMorgan Chase is the high-growth Bloomington, MN partner that finally keeps its promises. Growth budgets at JPMorgan Chase are generous because a sharper Persuasion you means a stronger team.

Count on $96,000 - $159,000, remote-first flexibility, parental leave, and a stipend for the tools and courses you need.

Re-confirmed open this morning, the manager seat at JPMorgan Chase stays available.